Senior, Pre-Sales

• Preparing and conducting demos along with Sales (mainly remote) • Act as a technical resource and liaison between the sales force and customer or prospect. Responsibilities ROLE AND RESPONSIBILITIES • Preparing and conducting demos along with Sales (mainly remote) • Provides solutions to a diverse range of complex business problems • Act as a technical resource and liaison between the sales force and customer or prospect. • Understand customer needs, translate them into ORDERWISE • Configuring & setting solutions based on customer requirements • Involved in Proof-Of-Concept (POC) activities in order to assist sales in closing deals • Involved in tender requirements and submission (sometimes) • Act as a liaison with the Product Managers to discuss potential product development, provide input to new product development, receive output from product development • Act as a liaison with Professional Services to describe the solution sold (Sales Handover) • Conduct customer or prospect webinars. The above list is not exhaustive and you may be asked to undertake reasonable additional duties/projects. Skills, Knowledge & Expertise PERSON SPECIFICATION • Strong communicator with good customer facing skills, able to interact effectively at all levels within customer organisations. • Strong ability to listen and empathy. • Some industry specific knowledge e.g. Supply Chain, Stock Centric Solution, Distribution, etc • Documented experience of giving customer presentations • Knowledge of business process and practices in the requisite functional area. • The ability to think creatively about business processes, map customer practices onto ORDERWISE, and to deliver effective solutions. • The ability to work to deadlines, understanding the value and importance of milestone achievement. • Ability to react quickly and to be dynamic.