Senior Product Designer - Chat

WHO WE ARE Ovoko is transforming Europe’s €30B+ used car parts market - a massive, fragmented industry still largely offline. We connect 6,000+ scrapyard owners, car parts sellers and dismantlers with millions of buyers through our marketplace, SaaS and logistics platform, making it effortless to trade parts across borders. With over 35 million parts listed, we’ve grown into one of Europe’s fastest-scaling e-commerce companies, but the real opportunity lies ahead, as we build a real category-defining platform worldwide. ABOUT THE ROLE As a Product Designer at Ovoko, you will play a pivotal role in defining, creating, and improving the user experience of products that our users rely on every day. We are looking for a person who fully owns their design outcomes, can navigate complexity, and champions the user across both our web platforms and mobile app. You will face an opportunity-rich environment, need to solve complex and multifaceted problems, and make constant design trade-offs. New opportunities will often come from repeat interactions with Customers, Product Managers, Engineers, Data, Leadership, and other teams. You’ll work daily with a Product Manager, an Engineering Manager, and a stellar team of Engineers to deliver value to your users and the business. IN THIS ROLE, YOU WILL Own the user experience: You will fully own the design outcomes of the product(s) that you and your team are working on. We’ll agree on what success looks like, and it will be totally up to you to figure out the best user flows and interfaces across web and mobile to make that happen. Lead design discovery: You will spend a significant amount of time with users digging into their pain points, testing new prototypes, and combing through qualitative and quantitative data to identify design opportunities. Translate insights into interfaces: Turn user and data findings into clear user journey maps, wireframes, and high-fidelity UI components tailored for both responsive web and our React Native mobile app. Execute: Work hands-on with product managers and engineers to deliver high-quality, user-friendly features on time, ensuring technical constraints are balanced with user needs and cross-platform design guidelines. Measure impact: Track how users interact with your designs, validate usability post-launch, and iterate based on real-world feedback and metrics. Act as the bridge: Align internal teams around the user experience, fostering a feedback-rich environment and maintaining our cohesive, cutting-edge visual language across all touchpoints. Champion the user: Advocate for solutions that create a satisfying, accessible, and intuitive experience for our users, helping them solve their problems in an effective and efficient way—whether they are at a desk or managing inventory on the go via our app. WHAT WE'RE LOOKING FOR 3+ years of experience as a Product Designer, UX/UI Designer, or similar role designing for B2B SaaS, ERP, Marketplaces, or mobile apps. Strong user research skills, empathy, and willingness to get your hands dirty working with real users to better understand the challenges and flows that they are going through every day. Structured problem solver who can break down messy problems into clear, elegant, and actionable user flows. Deep understanding of interaction design, visual design, and evaluative user research. Ability to thrive in a fast-paced, dynamic environment and adapt to change through iterative design. Data-driven mindset, comfortable using both qualitative insights and operational metrics to guide design decisions. Excellent communication and stakeholder management skills, able to align teams around common design goals and articulate your design rationale. SALARY The offered salary range for this position is 4000 - 5500 € (gross) per month. Please keep in mind that we are also open to discuss your salary expectations based on your competencies and experience. WHAT WE OFFER • Private health insurance • Employee stock option plan (ESOP) • Learning budget for your personal and professional growth • Commuting perks (covered parking or public transport to choose from) • Everyday snacks and drinks • Onsite gym • Top-notch hardware and software (MacOS or Windows to choose from) • The opportunity to work from anywhere up to 30 days per year • Employee referral program Discover all our perks by visiting our website: https://about.ovoko.com/career/#perks