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Keen is an AI-native hiring platform for hospitality. Our applicant tracking system screens and pre-qualifies candidates so hiring teams can focus on people, not admin. Alongside it we run an established hospitality job board, with a large candidate community and hundreds of employer clients, that we are turning into a talent marketplace. Our line sums up how we design: Attention belongs to people. We are a startup team with real scale behind us, based in Barcelona and working across Europe.
You will lead design across two products. The first is a full overhaul of our existing job board, which we are turning into a two-sided talent marketplace for candidates and employers. The second is the Keen ATS, where you will lead the next wave of AI-native features. You sit where product, self-serve growth, marketing and engineering meet.
- Lead the job board to marketplace overhaul. Audit what exists, set the direction, and redesign the candidate and employer journeys with engineering: discovery, matching, applying and hiring.
- Lead innovation in the Keen ATS. Design new features, from AI pre-screening and candidate pipelines to agentic workflows that plug into a hotel's existing ATS.
- Own one design system (tokens, components, patterns) shared by the marketplace and the ATS, so engineering ships faster and both feel like one product family.
- Drive self-serve growth with our Head of Self-Serve Growth and CMO. Design and test sign-up, onboarding, checkout and upgrade flows against activation and conversion data.
- Work hand in hand with marketing on landing pages, campaign assets and the Keen brand in product, so brand and product read as one experience.
- Run lean research. Talk to hotel recruiters and candidates, run usability tests, read the analytics, and turn findings into decisions within days.
- Must have: job board or marketplace experience. You have designed for a job board, recruitment marketplace or other two-sided marketplace, and know how supply, demand and matching shape the experience.
- Must have: ATS background. You have designed applicant tracking or recruiting software and understand the hiring flow end to end: job posting, sourcing, screening, interviews and offer.
- 5+ years designing digital products across UI and UX, including redesigning an existing product at scale, with a portfolio of shipped work and the results it drove.
- Product-led growth instincts: you have designed onboarding, pricing and checkout flows and measured them with A/B tests and funnel data.
- A current craft: AI-native interfaces (agent workflows, explainable recommendations, human-in-the-loop review), mobile-first and responsive design, WCAG 2.2 accessibility, motion and micro-interactions.
- Expert in Figma and design systems; you prototype quickly with AI-assisted and code-based tools and speak components and constraints with developers.
- A startup mindset: you own outcomes, handle ambiguity, and move from strategy to pixels in the same day.
- Fluent English and a sharp ear for UX copy.
- B2B SaaS experience.
- A background in hospitality.
- Hands-on Webflow (or similar) for marketing sites.
- Spanish or another European language.
- Real ownership: you set the design direction for two products used by millions of candidates and hundreds of employers.
- A short line to the CEO, CMO and CTO; small team, fast decisions, no committees.
- Competitive compensation.
- Full-time; employment or freelance contract.
- Based at our Barcelona office (Sant Gervasi), or remote within Europe with regular time in Barcelona.
How to apply: send your portfolio through our LinkedIn post, with a short note on one redesign you are proud of: what you changed and what it moved.