Senior Product Manager

Role Responsibilities  Define and communicate clear product strategies aligned with Talogy’s overall objectives.  Develop and manage a product roadmap that prioritizes features and enhancements based on market needs, customer feedback, and business goals.  Conduct market research and identify opportunities for product differentiation and innovation.  Collaborate with Talogy stakeholders to define product requirements and specifications.  Lead agile product development processes, including sprint planning, backlog management, and user story creation, to timely delivery of high-quality products through effective project management.  Engage with customers, partners, and industry experts to gather feedback and insights.  Analyze usage data and customer feedback to inform product decisions and improvements.  Act as the voice of the customer within the organization, advocating for user needs and experiences.  Develop go-to-market strategies, including pricing, positioning, and messaging.  Work with Marketing, Sales, and the Revenue Operations teams to create compelling product collateral, sales tools, and training materials.  Support sales efforts by providing product expertise, conducting product demos, and participating in customer meetings.  Define and track key performance indicators (KPIs) to measure product success and impact.  Conduct regular product performance reviews and adjust strategies as needed.  Report on product performance to senior leadership and other stakeholders. Knowledge, Skills and Experience Requirements  6+ years of experience demonstrated product management experience delivering quality, on-time product delivery working closely with QA, software development and project management in an agile environment.  Education to Bachelor’s degree level, preferably in a business or technical field. MA or MBA a plus.  Technical experience as a software engineer, analyst, or technical project manager preferred.  Formal training, certification or experience in design, contextual inquiry, or other methodologies regarding end-to-end commercial product development and/or requirements gathering.  Educational technology, certification and/or assessment/remote proctoring industry experience.  Product experience with large-scale SaaS software systems  Experience determining accurate LOEs, owning and developing product roadmaps aligned with corporate goals, objectives, and drivers, and remonstrated project management skills.  Experience working with Agile/Scrum methodology.  Experience translating between the technical details, customer problems, and business impact of the team’s work.  Experience working with a UI/UX Developer to refine the product and deliver wireframes and requirements to the software engineering team.  Experience using the Productboard product management application a plus.  Experience collaborating using Microsoft Team a plus. Behavioral Competency Requirements Valuing Collaboration Building Relationships: Seeks opportunities to connect meaningfully with a range of others across the business. Builds and maintains effective relationships with a variety of stakeholders, both internally and externally through regular outreach and communication. Leverages shared motivations and interests to strengthen relationships. Identifies key stakeholders and proactively shares relevant information. Communication: Asks questions that invite others’ contributions and clarify understanding.Conveys ideas and information clearly and concisely. Checks to ensure messages have been understood. Adapts their style to appropriately communicate complex messages to a variety of individuals and groups. Teamwork: Works collaboratively and effectively with people across functions and levels to achieve common goals. Respects others’ talents, contributions, and perspectives. Encourages feedback from a variety of people. Openly shares relevant knowledge, expertise, and information with others. Developing Products and Solutions Problem Solving: Is solution focused and data driven in their approach to work. Identifies and analyzes multiple aspects of a solution including any risks involved. Establishes a clear course of action when problems arise. Considers and explores what alternative solutions are available. Business Sense: Uses organizational and market metrics to guide strategy and make effective decisions. Understands the needs of the organization and prioritizes activities that will reflect these. Demonstrates awareness of the organization’s position in the market. Customer Focus: Takes care to attend to stakeholder and customer needs and concerns. Shows compassion towards the requirements of test takers, candidates and learners. Strives to exceed stakeholder expectations. Provide solutions which meet the needs of each stakeholder or solve a challenge they face. Prioritizing and Planning: Uses data and product knowledge to effectively plan priorities and keep track of deadlines. Creates comprehensive and realistic plans to achieve strategic priorities and objectives. Prioritizes tasks/assignments by considering importance, complexity, deadlines, and resources available. Implementing Products and Solutions Adaptability: Adjusts existing plan or course of action quickly in response to new information or challenges. Readily adopts new methods and techniques when required. Demonstrates a flexible and understanding approach when dealing with others. Breadth of Perspective: Understands how different systems, functions and processes across the organization work together. Simplifies complexity into practical models or concepts. Anticipates potential, far-reaching consequences of events, actions and plans and includes contingency plans. Thinks broadly or globally about issues, plans, and priorities