Senior Product Manager

About Kindsight:

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

Position Summary:

As Senior Product Manager for Fundraising Intelligence, you will own the vision, strategy, and execution for how Data and AI are driving a new user experience for front line fundraisers. This is a high-impact, highly visible role that sits at the intersection of technology, product innovation, and social impact.

You will be responsible for shaping and delivering solutions that further the capabilities of our CRMs, including collaborating with the iWave team on how donor intelligence and fundraising data is ingested into the CRM and delivering AI-powered features that help nonprofits fundraise smarter and work more efficiently. You will lead the end-to-end product lifecycle, from discovery through delivery. This role requires a senior-level product leader who is comfortable operating with ambiguity, making thoughtful tradeoffs, and driving execution in a lean, collaborative environment.

What You’ll Do:

• Own the Fundraising Intelligence Vision & Strategy

  • Develop and champion a clear, forward-looking product vision aligned with Kindsight’s company strategy and growth goals.

  • Identify high-impact opportunities to further fundraising capabilities, delivering AI-powered features that solve meaningful customer problems.

  • Serve as the product authority for the Fundraising Intelligence, balancing near-term customer needs with long-term platform strategy.

• Lead End-to-End Product Development

  • Own the full product lifecycle - from discovery and concept through delivery, launch, and iteration.

  • Define product requirements, write high-quality user stories, and partner closely with Design and Engineering to deliver solutions on time and at high quality.

  • Make thoughtful scope and priority tradeoffs to maximize customer and business value.

• Drive Customer-Led Product Decisions

  • Engage deeply with our nonprofit customers to understand workflows, constraints, and success metrics.

  • Serve as the product authority on the workflows and needs of frontline fundraisers by translating customer needs into validated product opportunities through research, discovery, and continuous feedback loops.

• Own and Evolve the Product Roadmap

  • Develop, maintain, and continuously refine a product roadmap that aligns with the broader team and company objectives, customer outcomes, and market trends.

  • Champion a data-informed approach to investment decisions, aligning roadmap features with revenue, retention, and profitability targets.

  • Clearly communicate roadmap priorities, tradeoffs, and progress to stakeholders and senior leaders across the organization.

• Lead Cross-Functional Execution

  • Develop clear and actionable product specifications, collaborating with Design and Engineering teams to ensure alignment.

  • Partner with Engineering to create robust technical plans, improve development velocity, and resolve execution challenges.

  • Collaborate cross-functionally with Sales, Customer Success, Marketing, and Product Marketing to align product development with customer and business objectives, ensuring strong go-to-market alignment.

• Measure Outcomes and Drive Continuous Improvement

  • Define and track key product success metrics (KPIs) to measure adoption, customer value, and business impact.

  • Use data and customer insight to iterate, optimize performance, and inform future investments.

  • Provide clear, consistent updates on progress, risks, and outcomes to senior leadership.

About You - Skills and Qualifications:

• Experience: 5+ years of product management experience, ideally in B2B SaaS and/or enterprise software. Proven track record of delivering and scaling products in fast-paced, cross-functional environments. Experience owning product strategy and roadmap for a complex domain or portfolio. Experience working in Agile environments, with a strong understanding of Scrum principles and backlog management.

• Strategic Thinker: You see the big picture and can connect customer problems, emerging technology (including AI), and business outcomes.

• Technical Acumen: Strong technical acumen and the ability to collaborate effectively with engineers.

• Excellent Communicator: Strong written and verbal communication skills with a focus on articulating complex customer problems and the ability to adapt to different audiences.

• Customer-Centric: Passionate about understanding and serving nonprofit customers, with a deep sense of empathy and mission alignment.

• Execution-Oriented: You know how to move from strategy to shipped product, with a strong focus on outcomes and learning. Experience managing external partnerships and integrations. Ability to work autonomously and take on significant responsibility.

Bonus Points:

• Familiarity with CRMs, ERPs, or fundraising technology.

• Familiarity with the fundraising sector and related technologies.

• Experience launching products on Salesforce, Agentforce or Bedrock, or building AI-powered features using platforms like Bedrock or Agentforce.

Compensation Range: $130,000 - $150,000 CAD OTE annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market.

This advertised position is for an existing vacancy at Kindsight. At Kindsight, we’re proud to be a place where everyone belongs and has an equal opportunity to contribute, thrive and grow. We hire based on skills, potential, and impact, and we believe our differences fuel innovation. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. We’re building a workplace where everyone has the opportunity to do meaningful work and make a difference.

We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating interview questions and occasionally identifying potential candidates. All hiring decisions are made by our people, not AI. Our intent is to use AI thoughtfully to streamline administrative tasks, improve the candidate experience and support fair, unbiased hiring practices consistent with industry standards.