Senior Product Manager

About us At Informed Solutions, we design, build and continually improve digital products and services to make public and private sector organisations work better for the people they serve. Our teams bring together user-centred design, software engineering, data, AI, and delivery expertise to create services that are effective, inclusive, and innovative. We are looking for a Senior Product Manager to be embedded within our product team and help drive the success of our digital product portfolio, including our two flagship InformedDECISION and InformedINSIGHT products, alongside our growing suite of complementary products. As a multi-Queen’s Award for Innovation-winning organisation, innovation lies at the heart of everything we do: we are passionate about delivering products that enable our customers to realise the benefits of the latest technologies and innovations, including AI, advanced analytics, and geospatial technologies. The Senior Product Manager will own product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client-facing teams on go-to-market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market opportunity, client needs, commercial value and delivery feasibility. Translate insights from customers, users, market analysis and product performance into clear product visions, value propositions, roadmaps, backlogs and release plans. Shape investment and prioritisation decisions using data, market insights and sound judgement, ensuring effort is focused on the highest-value opportunities. Contribute to strong product management practice across the product function, coaching others and contributing to standards, ways of working and community growth. Partner closely with Business Development and other client-facing teams to support product positioning, go-to-market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues to shape pricing, packaging, and market approach, ensuring these reflect product strategy, customer need, and market opportunity. Develop and maintain compelling product visions and value propositions that clearly articulate the problems we solve, for whom, and the value our products deliver. Shape and manage product roadmaps that focus investment on the highest-value capabilities, including those that drive adoption, retention, revenue growth, and competitive differentiation. Maintain and prioritise product backlogs with clear requirements, user stories, and acceptance criteria, ensuring teams are working on the most important problems. Identify and validate market opportunities for new products, features, and propositions, using customer insight, competitor analysis, and commercial evidence to inform product direction. Product Development, Delivery & Performance Lead product input to go-to-market planning for new products, major capabilities, and releases, working with Business Development and client-facing teams to ensure launch readiness across proposition, messaging, internal enablement, and customer adoption. Translate strategy into actionable plans, helping teams understand priorities, trade-offs, dependencies, and intended outcomes. Assess emerging technologies and industry developments with relevant colleagues, and incorporate them into product roadmaps where they create clear customer, market, or commercial value. Lead product discovery and validation activity, using research, experimentation and feedback to test assumptions, reduce risk, and identify the highest-value opportunities Work closely with engineering and delivery colleagues to ensure product development is realistic, transparent, and outcome focused. Evaluate the market, customer, and commercial impact of product releases and changes, using evidence to refine priorities, improve outcomes, and inform future investment decisions. Define, monitor, and act on product KPIs, using qualitative and quantitative evidence to evaluate success, inform prioritisation, and improve decision-making. Support the ongoing operation and improvement of products, ensuring feedback, service data, and performance metrics are used to continuously improve user and business outcomes. Contribute to product growth and financial performance by working with leadership, finance, and commercial colleagues to understand revenue, cost, profitability, and the impact of pricing, packaging, and investment decisions. Stakeholder, Market & Commercial Engagement Communicate product strategy, priorities, and progress clearly to a range of audiences, including senior leadership, delivery teams, and commercial stakeholders. Build strong relationships with customers, users, internal stakeholders, and partner organisations to ensure product direction is informed, credible, and collaborative. Maintain an evidence-based understanding of market trends, competitor products, and emerging opportunities or threats. Facilitate effective decision-making by bringing together insight, evidence, and pragmatism to navigate ambiguity and competing priorities. Work with Business Development and senior stakeholders to shape and deliver go-to-market plans for new products, capabilities, and releases, ensuring launch activity reflects product strategy, market demand, and commercial opportunity. Work with commercial and client-facing colleagues to develop clear product positioning, messaging, and value narratives that communicate differentiation, support customer engagement, and strengthen commercial growth. Practice, Quality & Capability Contribute to the ongoing development of product management methods, governance, standards, and ways of working, using practical experience and industry awareness to support consistent, high-quality product outcomes. Support best practice product thinking, user-centred design, experimentation, prioritisation, and evidence-led decision-making. Support the growth of Informed’s product management discipline through coaching, knowledge sharing, and community activity. What We’re Looking For Essential Skills & Experience Proven experience as a Senior Product Manager working with innovative digital or SaaS-style products, with responsibility for product strategy, roadmap, prioritisation, delivery, and bringing products or major capabilities successfully to market. Experience working in cross-functional teams with engineering, design, and data specialists to deliver and improve digital products. Experience using market and customer insights and product performance data to shape priorities and make informed product decisions. Ability to define clear product visions, value propositions, roadmaps, and backlogs for innovative, new-to-market products. Experience shaping product positioning, value propositions, and go-to-market activity for digital products. Experience working closely with commercial, sales, business development, or client-facing teams to support launches, market adoption, and product growth. Desirable Skills & Experience Experience in regulated, secure, or data-intensive environments. A relevant domain, industry or product management accreditation or certification. Understanding of product financial management, including costs, margins, profitability, and investment trade-offs. Understanding of assurance, governance, accessibility, security or compliance expectations relevant to public sector or regulated digital products. Experience launching new digital products or major product capabilities into market. Experience scaling product adoption in B2B, enterprise, or public sector environments. Why You’ll Love Working Here Work on innovative tech-for-good digital products that create real value for organisations and the people they serve. Help shape and grow a product function that is central to our businesses’ long-term strategy and growth. Collaborate with passionate, talented multidisciplinary teams in an environment that values curiosity, innovation, and continuous improvement. Influence not just what we build, but how we think about product, market opportunity, and sustainable growth. Access opportunities for professional development, progression, and deeper involvement in shaping our product capability. Senior colleagues, experts, and leaders at Informed Solutions are committed to supporting, coaching, upskilling, and enabling the success and career progression of each other. There are some foundation areas, however, which you need to possess to be able to successfully contribute to your team and work alongside others. Key abilities that are necessary for success Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working. Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines. Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships. Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others. Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery. We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset. We appreciate that this workplace culture and the level of variety won’t suit everyone. However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed Solutions. These shared foundations are important to team cohesion, performance, and mutual personal support. As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.