Senior Product Manager, Consumer Health

Sequencing.com is a profitable, Series A company at the intersection of biotech, genomics, and personalized health. As the world’s largest direct-to-consumer genomics platform, our mission is to power the future of personalized health by making whole genome sequencing and interpretation accessible, actionable, and meaningful for everyone. We partner with healthcare professionals, research organizations, and consumer wellness platforms to deliver deep genomic insights through our advanced data and bioinformatics platform. We are venture-backed, rapidly scaling, and assembling a team that is excited to build products that change the world. The Position As Senior Product Manager, Consumer, you will own the roadmap for consumer-facing and subscription products and features, reporting directly to Product leadership and partnering with Engineering, Bioinformatics, Design, and Customer Success. You will plan and deliver experiences that make genomics approachable and useful for a broad consumer audience, with success measured by roadmap clarity, on-time delivery, consumer and subscriber adoption, and how effectively product changes address user pain points and improve satisfaction across the consumer journey. The Impact Own and maintain the end-to-end consumer product roadmap in Jira across web and app experiences, ensuring features, experiments, and enhancements are clearly scoped, prioritized, and progressing. Lead cross-functional discovery focused on consumer needs, turning insights from user feedback, analytics, and market signals into clear product plans and hypotheses. Write and maintain specs, user flows, acceptance criteria, and success metrics in Confluence and Jira for consumer journeys, onboarding, engagement, and retention features. Coordinate execution with Engineering, Bioinformatics, Design, and Customer Success on consumer initiatives, resolving blockers and aligning tradeoffs to timelines and goals. Monitor consumer feedback channels (Intercom, Reddit, surveys, escalations) and translate themes into roadmap priorities, iteration cycles, and usability improvements. Own backlog grooming for consumer workstreams, keeping Jira boards organized, statuses accurate, and dependencies visible. Partner with Design to ensure Figma prototypes and flows reflect consumer requirements, edge cases, and a clear, approachable UX for genomics. Define and track success metrics for consumer features, tying outcomes to engagement, conversion, and satisfaction. Champion a user-centric perspective in consumer planning, ensuring solutions address real user pain points and deliver measurable value. Drive disciplined use of Jira and Confluence as single sources of truth for consumer product documentation and plans. Dominant and Recessive Traits 5+ years product management experience shipping consumer-facing SaaS, health tech, and eCommerce products end to end. Strong documentation and organizational skills for specs, timelines, and structured systems thinking across complex consumer journeys. Clear communication and collaboration skills with both technical and non-technical stakeholders on consumer initiatives. Facility with agile workflows and tools (Jira, Confluence), including backlog grooming, dependency mapping, and cross-team coordination. Comfort in technical discussions with engineers and bioinformatics teams, with a bias toward execution and user-centric thinking. Experience using qualitative and quantitative feedback to inform consumer product decisions, roadmaps, and iterative improvements. Demonstrated ability to work autonomously in early stage, startup, and unstructured environments, turning ambiguous consumer problems into clear plans and consistently shipping impactful work. Located in the US and experienced working in fully remote environments Benefits Overview We offer a comprehensive benefits package, including: Health, Vision, and Dental, Life Insurance 401(k) with Company Matching Fully Remote Work Paid Time Off Volunteer Time Off (paid time off for volunteering at non-profit or equivalent) Parental Bonding Time Short-Term Disability Insurance Remote Work Reimbursements (equipment, cellular, wifi, office supplies, etc.) Weekly paydays (every Friday) Genome sequencing for you and your immediate family (private and confidential) Sequencing Inc. is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Sequencing Inc. may use artificial intelligence (AI) or automated tools as part of the recruiting and hiring process, including for application screening and candidate evaluation. These tools may analyze information provided in your application materials or during the hiring process. Where required by applicable law, candidates may request a reasonable accommodation or an alternative selection process by contacting [email protected] .