Senior Product Manager (Ecosystem)

Senior Product Manager (Ecosystem) Apply here We usually respond within a week Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues. Purpose of the job As a Senior Product Manager - Ecosystem SDKs and Widgets , you will lead the strategy, discovery, and delivery of Collinson’s SDK and widget capabilities, enabling clients and partners to integrate Collinson propositions into their own digital ecosystems faster, more consistently, and with less bespoke development effort. This role is focused on simplifying the developer and implementation experience across Collinson’s ecosystem. You will own reusable capabilities that support discovery, configuration, testing, launch, adoption, and ongoing optimisation, working closely with product, engineering, architecture, commercial, and implementation teams to deliver scalable and commercially valuable outcomes. Key Responsibilities · Own the product vision, roadmap, and prioritisation for Ecosystem SDKs, widgets, and the Developer Portal. · Lead the definition, delivery, launch, and lifecycle management of SDK, widget, and Developer Portal capabilities. · Simplify client and partner integration by improving developer onboarding, documentation, sandbox access, implementation guidance, and self-service support. · Translate client, developer, commercial, and technical needs into clear product requirements, backlogs, acceptance criteria, and release plans. · Work with engineering, architecture, security, UX, commercial, and implementation teams to deliver scalable, secure, reusable, and supportable capabilities. · Define and maintain standards for usability, configuration, versioning, compatibility, performance, security, analytics, documentation, and release management. · Use adoption data, implementation feedback, and performance metrics to reduce integration friction, increase reuse, and improve time-to-market. Knowledge, skills and experience required · Proven product management experience in SDKs, widgets, developer platforms, digital integration, or reusable platform capabilities. · Strong understanding of developer experience, including documentation, onboarding, sandbox access, implementation support, and self-service tools. · Good technical fluency across APIs, SDKs, widgets, authentication, versioning, configuration, analytics, performance, privacy, and security. · Experience working with engineering, architecture, UX, commercial, and implementation teams to deliver scalable digital products. · Ability to translate client, developer, business, and technical needs into clear product requirements and prioritised delivery plans. · Strong analytical skills, with experience using adoption data, feedback, and performance metrics to improve product outcomes. · Excellent stakeholder management, communication, prioritisation, and problem-solving skills in a complex delivery environment. Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at [email protected] Division Product Locations London Remote status Hybrid London About Collinson We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. © 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.