Senior Product Manager - Engagement Products

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem. Responsibilities Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency with a strong focus on SMB merchant needs and business growth. Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce. Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet, creating compelling merchant-funded and consumer-facing loyalty experiences that drive customer retention and increased payment volume. Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services, with particular emphasis on helping SMB merchants acquire, engage, and retain customers through integrated payment and loyalty solutions. Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement). Own the end-to-end product lifecycle from concept through launch and continuous optimization. Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions. Leverage data and experimentation to improve engagement metrics, conversion, and monetization. Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams. Ensure compliance with regulatory, privacy, and data usage requirements across markets. Qualifications 5–8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms. Experience building products for SMB merchants within payments, acquiring, or commerce ecosystems is strongly preferred. Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products. Strong understanding of behavioral design, incentives, and engagement mechanics. Experience with data-driven product development, including experimentation and performance optimization. Familiarity with multi-sided platforms and integrating third-party partners. Ability to translate complex ecosystems into simple, intuitive user experiences. Strong cross-functional leadership and stakeholder management skills. Experience in fintech, payments, or commerce platforms is a plus. What Success Looks Like Deliver innovative payment and engagement products that help SMB merchants attract, retain, and grow their customer base. Increase payment volume and merchant adoption through acquiring, loyalty, and value-added services. Build scalable engagement capabilities that strengthen merchant relationships and improve customer lifetime value. Drive measurable improvements in merchant retention, transaction frequency, and product adoption. We offer in return The opportunity to write the history of a leading and growing multinational company. Tailor-made training and ongoing development to help you enhance your skills in the field of online payments. Multiple career progression opportunities in a dynamic in-house business. Environment where product expertise, professional and personal commitment are rewarded. Competitive remuneration and social benefits package. Fun and collaborative working atmosphere. Flexible working model – we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model. Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.