Senior Project Manager

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title: Senior Project Manager Department: Project Management Reports To: Operations Squad Lead MAIN PURPOSE OF JOB We are hiring a Senior Project Manager to work directly with one of our customers. Our client is looking at outsourcing some of their Localization Program Management responsibilities to Welocalize. The Senior Project Manager will drive end-to-end localization workflows for the customer's product teams. This role is responsible for ensuring that customer-facing strings are properly internationalized and localized, that translators receive the context they need, that processes are continuously reviewed and optimized, and that stakeholder communications are managed with consistency and accountability. MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Senior Project Manager: Project preparation, including review of software strings to ensure they are internationalization and localization ready Preparation, analysis and implementation of project plans following the Welocalize standards for project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc. Creation and Management of project schedules Creating project estimates and proposals for customer and internal approval Risk assessment and strategic planning of activities to minimize potential issues Management of QA projects, including resource management, defect management, reporting, etc. Working collaboratively on project and client objectives with other involved stakeholders. Development and preparation of process documents where required Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control Supervision and leadership of global teams (including internal and external, direct and indirect reports) Identify and propose workflow changes, automation opportunities, and tooling improvements to reduce manual effort Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc. Building and maintaining strong relationships with customer contacts at the project level, with measurable success in customer ratings Ensuring all finance systems data is accurate and kept up to date Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders Ensuring profit of project is maintained through the management of margin Planning, preparing & running quarterly business reviews with clients face-to-face REQUIREMENTS Education Level Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable Experience Proven track record of Project Management Experience managing localization or translation programs in a software/product environment Experience in technology related company Proven Experience dealing with large clients. Proven track record of success at managing large accounts/projects Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’ Proven track record of active participation in development of processes and ideas Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development Experience in managing financial budgets, budget reconciliation and budget reporting Experience with Smartling Familiarity with Jira and Confluence Familiarity with Agile methodologies Other relevant skills Energy and a positive attitude with excellent interpersonal skills. The ability to lead large, diverse, virtual teams. Excellent Written and verbal communication skills. Strong organizational and problem-solving skills. Comfortable proposing and driving process improvements and automation. Effective presentation skills. Ability to build and maintain strong client relationships Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment Must be available to travel for work related commitments. Additional Job Details: Ideally based in or close to Australian timezone.