Senior Project Manager - Colombia, Brazil, Chile

Job Description This is a remote position. § Title: Senior Project Manager § Location: Colombia, Brazil, Chile About Our Client Our Client is a global AI solutions company empowering the world’s most trusted enterprise AI. Their proprietary Cultural Intelligence Layer, powered by 250,000 data specialists, cultural and language experts and deep domain professionals, backed by 45+ patents, makes enterprise AI culturally fluent, contextually accurate and secure, ensuring every interaction reflects a brand’s tone, context and customer values. Through their Generate, Transform and Protect segments, they deliver intelligent content, enterprise knowledge, large-scale localization and IP protection for global growth. Trusted by 80+ of the world’s top 100 brands, Our Client provides the confidence, governance and expertise organizations need to deploy AI safely, responsibly and at scale. Headquartered in the UK, Our Client is listed on AIM. Job Purpose As a Senior Project Manager, you will lead complex projects end‑to‑end, ensuring high-quality delivery while balancing timelines, cost, and client expectations. You’ll drive continuous improvements, optimise processes, and maintain full ownership of project financials. Working closely with clients and cross-functional teams, you’ll lead and support Localization Leads/Engineers, manage risks, handle escalations, and ensure clear, consistent communication throughout. This role suits someone who combines strong project management fundamentals with a proactive, solution-focused mindset and a drive to improve how things are done. Key Responsibilities Use all your project management knowledge and skills and apply them in a creative way to maintain a high standard of project delivery and to improve its current set-up, whenever possible –Drive continuous improvement initiatives Manage customer’s expectations by reaching reasonable agreements which are in line with requirements and feasibility Deliver projects to client expectations and achieve the optimal profitability of the project(s) – balance the quality, timeliness and cost aspects of the project(s). Closely monitor and control project financials through budgets, invoicing, and vendor selection/payment Plan projects and implement best practices and processes Directly lead a team of Localization Leads/Engineers and coordinate the work across other internal and external teams Communicate effectively, both verbally and in writing, with clients and internal team members Host and lead conference calls with clients and team members as well as meeting them in person Develop and prepare process documents where required Conduct risk assessment, create mitigation plans and strategic planning of activities to minimize potential project issues Handle escalations and root cause analysis and prepare corrective and preventive actions (RCA/CAPA), whenever applicable Requirements Skills & Experience - University degree in IT, business or management related fields or demonstratable commercial experience 5+ years of experience in Project Management, leading internal teams and communicating with external enterprise customers Excellent verbal and written English proficiency PMI and/or Lean Six Sigma certification is a plus Ability to improvise and solve problems Proactivity and excellent communication skills Attention to detail Team spirit—you will be part of a team that helps each other Great co-ordinational and organizational skills Flexibility in terms of working hours