Senior Project Manager/Senior Scrum Master

N-iX is seeking an experienced Senior Project Manager/Scrum Master for a hybrid, multi-stream role that combines account management support, agile team leadership, SAFe consulting, and end-to-end delivery of solution-based projects. The role spans staff augmentation engagements and solution delivery in a sophisticated multi-vendor enterprise environment, requiring someone who can establish robust delivery frameworks, coach teams to excellence, and advise the client on scaled agile practices. A solid technical understanding of IT is essential, as the managed streams have a significant technical component. Responsibilities: End-to-End Solution Project Delivery Supervise solution-based projects across the full lifecycle: Discovery, MVP, first release, and support Lead end-to-end project management applying PMP-grade practices: scope, schedule, budget, and risk management Develop and maintain comprehensive project plans, roadmaps, and resource allocation strategies Coordinate cross-functional dependencies and multi-vendor deliverables Ensure project milestones align with strategic business objectives Scrum Master – Agile Team Leadership Act as Scrum Master for one development team, with potential extension to a second team Facilitate all Scrum ceremonies, remove impediments, and enable teams to achieve optimal velocity Coach cross-functional teams on agile principles while maintaining project governance Establish and track team-level performance metrics to drive continuous improvement Balance team autonomy with delivery accountability SAFe Consulting Consult the client on SAFe implementation — the teams operate within a larger SAFe environment Support PI planning, ART-level coordination, and management of cross-team dependencies Drive organizational agile maturity through systematic process optimization Design and continuously improve hybrid delivery frameworks that balance agile flexibility with project predictability Account Management Support – Staff Augmentation Support account management of staff augmentation teams for an enterprise client Monitor team health, utilization, and client satisfaction; manage ramp-ups, rotations, and escalations Contribute to account governance cadence, including status reporting and periodic service reviews Facilitate collaboration in multi-vendor environments, ensuring seamless integration of deliverables Technical Environment Maintain a strong technical dialogue with architects and engineers; the role requires good technical understanding of IT Operate confidently in a complex enterprise environment: understand system landscapes, integrations, and cross-system dependencies Assess technical risks and dependencies across streams and factor them into planning and decision-making Stakeholder Management Serve as primary point of contact for senior stakeholders and executive leadership Translate business requirements into actionable delivery plans Present project status, metrics, and strategic recommendations to leadership Build trust through consistent delivery and transparent, proactive communication Requirements: Experience 5+ years combined experience in project management and Scrum Master roles Proven track record of delivering solution-based projects end-to-end — from Discovery through MVP, first release, and support Hands-on Scrum Master experience; experience working within a SAFe environment (PI planning, ART coordination) Experience in staff augmentation or managed services delivery models, including account management exposure Background in multi-vendor environment coordination and governance Experience with both waterfall and agile methodologies in hybrid environments Experience establishing development processes from the ground up Technical Knowledge Good general technical understanding of IT: SDLC, software architecture concepts, integrations, and DevOps/CI-CD practices Understanding of modern component library development (React, Angular, or similar) — nice to have Knowledge of enterprise data management and system integration — nice to have Proficiency in project management tools (Jira, MS Project, Monday.com, etc.) AWS certification (e.g., AWS Cloud Practitioner or Solutions Architect) — nice to have AI Skills (applied to Management) Advanced, hands-on use of GenAI in management workflows: building reusable prompts, custom assistants, and automated pipelines for reporting, planning, risk analysis, and documentation Experience designing and rolling out AI-augmented delivery processes at team level (e.g., AI-assisted backlog refinement, estimation support, retrospective analysis, meeting intelligence) Familiarity with agentic AI tools and AI-assisted engineering practices (e.g., Copilot, Claude, Cursor) — enough to lead teams that use them and to measure their impact on velocity and quality Ability to evaluate AI use cases, define adoption metrics, and advise the client on AI-enabled process improvements Sound judgment on responsible AI use in a client context: data privacy, confidentiality, and compliance constraints Skills & Competencies Excellence in both traditional project management and agile methodologies Exceptional analytical skills with ability to design and interpret performance metrics Outstanding communication and executive presentation abilities Leadership presence with ability to influence at all organizational levels Strategic thinking balanced with operational excellence Ability to manage ambiguity and drive clarity in complex environments Preferred Qualifications PMP (Project Management Professional) certification Certified Scrum Master (CSM) or Professional Scrum Master (PSM) SAFe certification (SAFe Scrum Master / SAFe Agilist) or demonstrable SAFe implementation experience Technical background (prior engineering or similar hands-on IT role) — a strong plus Experience in technology consulting environments Background in enterprise software development for industrial or manufacturing sectors We offer*: Flexible working format - remote, office-based or flexible A competitive salary and good compensation package Personalized career growth Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) Active tech communities with regular knowledge sharing Education reimbursement Memorable anniversary presents Corporate events and team buildings Other location-specific benefits *not applicable for freelancers