Senior Quality Assurance Engineer

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI. Senior QA Engineer Embark on a pivotal journey to the forefront of Quality Assurance with 3Pillar Global! We invite you to join our elite team as we embark on missions critical to technological advancement and industry revolution. At 3Pillar, our dedication to excellence is unwavering, as we push the boundaries of cutting-edge technologies to transform industries. As a Senior QA Engineer, you will assume a leadership role in our dynamic team, guiding the assurance of quality and reliability across our groundbreaking projects. Whether it's transforming urban living, pioneering new media channels for enterprise companies, or driving healthcare innovation, your expertise will ensure our solutions not only meet but exceed the highest standards of quality and performance. This role transcends traditional testing—it's about championing quality excellence and spearheading initiatives that ensure the delivery of impeccable products with a lasting impact. With your seasoned judgment, meticulous attention to detail, and commitment to excellence, you will lead by example, mentoring junior engineers and setting new benchmarks in quality assurance. If you're driven by a passion to make a tangible impact and lead quality initiatives at the cutting edge of product development, your journey starts here, at the heart of 3Pillar's Product Development realm. Responsibilities Proven expertise in software quality assurance, with a minimum of 5 years of experience in Agile development environments and a deep understanding of QA methodologies, tools, and processes. Experience with automated testing tools and frameworks such as TypeScript, Playwright, JavaScript, Selenium, Cucumber, as well as API testing tools like Postman and REST-assured. Proficiency in programming languages: .NET, Groovy and Java . Familiarity with CI/CD pipelines and related tools, including Jenkins, and monitoring platforms such as Splunk; experience using the Atlassian suite (JIRA, Bitbucket, Confluence) to manage and track testing activities. Excellent analytical and problem-solving abilities, with a keen eye for detail and a methodical approach to troubleshooting. Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced, results-driven environment. Manage the design, development, and execution of comprehensive testing frameworks that align with the Architect's technology and quality standards. Ensure projects are executed with precision, adhering to established timelines and resource allocations. Lead the practical application and optimization of automation frameworks in line with the Architect’s overarching technology roadmap. Drive the adoption of advanced automation tools and practices that enhance testing processes and product quality. Act as a pivotal liaison between the QA team and other departments, ensuring seamless integration of QA processes with development and product management workflows. Collaborate with the Architect to ensure QA strategies support organizational goals and product innovation. Foster a culture of quality and continuous improvement within the QA team, aligning with the Architect’s vision for excellence. Mentor team members, enhancing their skills and leadership capabilities to meet evolving QA challenges. Identify and lead initiatives to improve QA processes, tools, and methodologies under the guidance of the Architect. Encourage innovation within the team, staying informed of industry trends and technologies that can elevate quality assurance practices. Maintain a deep understanding of current and emerging QA technologies and methodologies. Share insights with the team and the Architect, ensuring the QA strategy remains at the cutting edge and drives competitive advantage. Requirements Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent practical experience considered. Experience in the IT field, demonstrating comprehensive knowledge of testing strategies, methodologies, and automation in complex software development environments. Expertise in QA automation frameworks and tools (e.g., Selenium, TestComplete), with a strong command of programming languages relevant to automation (Python, Java, C#). Advanced project management skills, with a history of successfully managing projects from conception to delivery, ensuring alignment with strategic business goals. Demonstrated excellence in stakeholder management and collaboration, with the ability to influence decisions and drive QA strategies across functions within 3Pillar and with external partners. Solid experience with Continuous Integration/Continuous Deployment (CI/CD) practices and DevOps methodologies, enhancing QA processes and productivity. Strong business acumen, with an understanding of industry trends, standards, and the competitive landscape, leveraging this insight to inform strategic QA decisions. Exceptional problem-solving skills, with a systematic approach to tackling complex issues and the initiative to continuously enhance technical and leadership skills. Desired Certifications in Quality Assurance, such as ISTQB Advanced Level, CSTE, or equivalent, demonstrating a commitment to the QA profession and mastery of best practices. Significant experience in performance and load testing, using tools like LoadRunner or JMeter, with the ability to design, execute, and analyze tests to ensure application performance under various conditions. Expertise in security testing practices, with knowledge of common security vulnerabilities and experience using tools (e.g., OWASP ZAP, Fortify) to conduct security testing and risk assessment. Experience leading QA process integration across the full Software Development Life Cycle (SDLC), enhancing team capabilities in delivering high-quality software from inception to deployment. A strong advocate for process improvement and innovation, with a history of initiating and leading projects that enhance quality, reduce costs, and improve team efficiency. Benefits Medical Insurance benefits as per company policy. Dental insurance as per company policy. Vision insurance as per company policy. Employer paid Disability, Life, and AD&D insurance Unlimited PTO Paid parental leave 401K Flexible work policy 12 Paid Holidays What is it like working for 3Pillar Global? At 3Pillar, we offer a world of opportunity: Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. You will be part of a global team , learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best. Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries. We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!