Senior Revenue Operations Technology Manager

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: We are seeking an experienced and strategic “Senior Revenue Operations Technology Manager” to architect, administer, and continuously optimize a holistic revenue technology ecosystem, encompassing mainly Salesforce (SFDC) and CPQ but extending to other tools as required/needed. Key Responsibilities: Define and evolve a unified technology blueprint that connects SFDC and CPQ Own SFDC configuration, security, release management, and user lifecycle processes. Enforce data integrity, field-level security, sharing rules, and process automation (flows, triggers) that scale with the business. Lead the implementation, enhancement, and support of the CPQ engine—managing product catalog, pricing rules, quote templates, contracts, and renewals. Optimize quote-to-cash workflows for speed, accuracy, and compliance. Architect and monitor robust integrations (APIs, middleware) ensuring real-time or near-real-time data flow between all revenue-critical systems. Collaborate with BI/analytics teams to design dashboards and reports that surface actionable KPIs—pipeline health, revenue forecasting accuracy, deal velocity, churn risk. Proactively identify operational bottlenecks and champion process redesign using best practices Pilot automation, AI, and advanced workflow solutions to reduce manual effort and increase data accuracy. Mentor technical administrators, developers, and analysts-fostering a culture of ownership, curiosity, and continuous learning. Skills, Knowledge and Expertise: 7+ years administering and configuring Salesforce (objects, security, automation) in enterprise or high‑growth environments 3+ years hands‑on with Salesforce CPQ (product catalog, pricing rules, quote templates, renewals) Proven track record designing and maintaining multi‑system RevOps architectures (SFDC ↔ martech ↔ ERP/billing ↔ support ↔ data warehouse) Expertise in integrations and APIs Strong data modeling and governance skills to ensure a single source of truth (master data, ETL, dedupe, data quality) DevOps proficiency for Salesforce (CI/CD, sandbox strategy, change sets, automated testing, release management) Advanced Salesforce automation & development: declarative automation (Flows, Process Builder) and programmatic (Apex, triggers, test classes) with attention to governor limits and performance Strategic, ecosystem‑level thinker who maps business goals to end‑to‑end system solutions and multi‑quarter roadmaps Skilled at cross‑functional collaboration and change management (requirements workshops, stakeholder alignment, training, documentation) Excellent communicator and mentor Nice to have: SFDC Certification The Interview Process: 30-minutes' video call interview conversation with a member of the Talent Acquisition Team 30 minutes conversation with the Global Revenue Operations Director | 30 minutes conversation with the Head of CRM 45 minutes presentation to the Global Revenue Operations Direct & the Head of CRM At Reward Gateway | Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work.