Senior Sales Administrator

Company Description Insight Genesis – IGAi is an AI-driven platform that predicts human behavior to generate personalized, actionable insights across finance, career, education, and health. By connecting data, behavior, and predictive AI, the company helps individuals, particularly in emerging and unbanked markets, overcome fragmented access to guidance and make informed life decisions. Insight Genesis unifies four key verticals—financial services, human resources, education, and health and wellness—within a single intelligent ecosystem. Its solutions support tailored financial recommendations, data-driven talent management, personalized educational guidance, and individualized health insights. Team members contribute to a mission-focused environment that applies advanced technology to real-world challenges and improves outcomes for diverse communities.

Role Description The Senior Sales Administrator is a full-time remote role responsible for supporting and optimizing the sales operations at Insight Genesis – IGAi. Day-to-day tasks include managing and processing customer orders, maintaining accurate sales records, updating CRM and related systems, and preparing sales reports and dashboards for leadership. The role coordinates closely with sales representatives and account managers to ensure timely responses to leads, smooth onboarding of new clients, and consistent follow-up on opportunities. This position also handles administrative support for the sales function, including scheduling meetings, organizing sales documentation, and assisting with contract and proposal preparation. The Senior Sales Administrator contributes to continuous process improvement, helps refine sales workflows, and collaborates with customer service and product teams to ensure a high-quality experience for partners and users.

Qualifications

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• Strong customer service and communication skills to interact professionally with clients, partners, and internal stakeholders.
• Proficiency in order processing and sales coordination, including managing pipelines, tracking deals, and supporting account activities.
• Solid administrative assistance skills, such as organizing documentation, scheduling, and maintaining accurate records and databases.
• Comfort working with CRM platforms and sales productivity tools; ability to analyze basic sales metrics and prepare reports.
• Experience in a sales support or sales operations role, ideally in technology, SaaS, or data/AI-driven businesses.
• Strong attention to detail, time management, and organizational skills, with the ability to prioritize in a fast-paced remote environment.
• Collaborative mindset and willingness to work across functions, including marketing, product, and customer success.
• Relevant diploma or degree in business, administration, marketing, or a related field; equivalent experience will be considered.