Senior Sales Engineer

Our Values

At CYBERA, how we work matters as much as what we achieve. We Deliver the Outcome by staying curious, thinking things through, and focusing on real customer value. We Do It as a Team through collaboration, empathy, and respectful candor. And we Adapt and Own It, adapting quickly and staying focused when priorities change, as they often do in a growing company.

About CYBERA

Scams drained $450 billion from consumers last year, up 19% in two years, and the number keeps growing as scammer armies use AI at scale. Every bank, insurer, fintech, and crypto exchange is increasingly on the hook to cover losses as new regulations to protect consumers are enacted. Every fraud tool on the market today fails at this use case, when victims legitimately authorize payments. To the bank, transactions look normal, controls never fire, and just like that the money is gone.

CYBERA goes upstream to disrupt the scam economy. Our agentic scam defense platform engages scammers at scale, turn them into informants, and capture the mule accounts they plan to use before anyone loses money. Banks, insurers, and payment companies use CYBERA to know their bad accounts before money moves in and freeze payments to bad accounts before money heads out. When scammers are successful, CYBERA's agentic response engine traces, freezes, and helps recover funds, dramatically improving consumer outcomes. Leading banks, insurers, and crypto exchanges use CYBERA to cut fraud losses, speed up victim recovery, and turn every scam attempt into intelligence that protects the next customer.

Every Cyberian is a disruptor, using AI for good to stop financial crime at scale. If taking on this $450 billion problem sounds like your kind of work, we'd like to meet you. Learn more at www.cybera.io.

About the role

• We are hiring a Senior Sales Engineer to own the technical side of our enterprise sales process.
• You will turn customer interest into technical confidence by leading discovery, demonstrations, proofs of concept, integration discussions, and technical evaluations. You will work closely with our US Sales Director on enterprise opportunities and support our partners with technical enablement and integration guidance.
• As our founding Sales Engineering hire, you will also establish the processes, tools, and standards needed to scale the function, with the opportunity to build and lead a team over time.
• CYBERA is a remote-first company with global operations. This role must be based in the Eastern or Central time zone, with candidates in the New York Tri-State area preferred. The position will include regular in-person meetings in New York and participation in our annual company offsite.

What you'll do

• Own technical discovery, demonstrations, and evaluations across the enterprise sales cycle.
• Design and run proofs of concept from start to finish, including defining success criteria, delivering data, measuring results, and presenting executive readouts.
• Lead API integration reviews, security questionnaires, and vendor due diligence with customer technology and security teams.
• Serve as a credible technical partner to fraud, AML, investigations, security, and technology leaders.
• Translate CYBERA’s capabilities into clear business and technical value for different customer stakeholders.
• Support Recorded Future and other partners with enablement, integration guidance, demonstrations, and technical responses.
• Bring customer requirements and market insights back to Product and Engineering to help shape the roadmap.
• Build the assets needed to scale Sales Engineering, including demo environments, sample data, proof-of-value frameworks, technical documentation, and integration guides.
• Help establish the foundation for a future Sales Engineering team.
  
  

Qualifications

• At least 10 years of experience in Sales Engineering, Solutions Engineering, technical pre-sales, or a closely related customer-facing technical role.
• At least five years of experience in cybersecurity, fraud prevention, financial crime, risk, or security technology.
• Experience selling or delivering technical solutions to financial institutions.
• A strong understanding of how fraud, AML, investigations, or financial crime teams operate.
• A proven track record of leading complex proofs of concept or technical evaluations that contributed to six-figure enterprise deals.
• Fluency with APIs and data, including the ability to interpret JSON payloads, work with queries, and create lightweight scripts or prototypes without depending entirely on Engineering.
• The ability to communicate effectively with both technical stakeholders, such as architects and security teams, and business stakeholders, such as fraud and risk leaders.
• Strong written communication skills, particularly for technical documentation, security responses, integration materials, and evaluation readouts.
• Availability to work primarily during Eastern or Central time-zone business hours.
• A hands-on startup mindset and comfort building structure in an evolving environment.
  
  

Nice-to-have

• Based in or near the New York Tri-State area.
• Experience with payments data, bank-account identifiers, transaction monitoring, or payment screening.
• Working knowledge of SQL and Python.
• Experience selling into the insurance industry.
• Experience working at an early-stage or high-growth startup.
• Experience supporting channel, reseller, or technology partners.
• Experience building or leading a Sales Engineering function.