Senior Site Reliability Engineer

About Us

At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company, we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have fun

As our Site Reliability Engineer, you will play a key role in ensuring an automated, scalable, resilient systems which are critical to enabling the next wave of growth for Aussie Broadband. To be successful in this role you will possess:

• An understanding of the telco industry, and reference platform architectures for cloud, telco, IaaS and CaaS.

• A Software Engineering background, or suitable experience writing well tested and maintainable code following best-practices.

• Proficient in either Go or Python. PowerShell experience is a bonus.

• Experience with cloud platforms (AWS, Azure) and container orchestration (Kubernetes).

• Strong knowledge of Linux systems and networking.

• Experience with distributed systems, HA architectures and fault-tolerant systems.

• Familiarity with CI/CD tools (GitLab).

• Experience with observability tools (Prometheus, Grafana, Datadog).

• Knowledge of security best practice for infrastructure and software.

How will you support our “Why?”

Our Site Reliability Engineer will collaborate with other teams to design and maintain reliable, scalable, and resilient systems for a variety of workloads. In addition, your responsibilities will include:

• Designing, building and implementing automated solutions that enhance the reliability and uptime of critical services.

• Enhancing observability by implementing and improving monitoring, alerting and logging solutions to proactively detect issues before they create impact.

• Analysing and improving the performance of services and systems, balancing varying business driven outcomes (cost, utilisation, throughput, etc.) with reliability.

• Identifying bottlenecks at various levels of the stack and collaborate with other teams to fix them.

• Designing and maintaining our infrastructure platforms through the use of IaC toolsets like ArgoCD, Ansible or Terraform to ensure consistency and automation.

• Monitoring resource usage and collaborate with other teams to plan for growth, ensuring our infrastructure and applications scale with demand.

• Increasing the capability of Aussie Broadband by mentoring staff, collaborating with software development and other operations teams to foster a culture of shared ownership and continuous improvement.

Why Join Us

At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."

We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.

The Good Stuff

• 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off Mobile services

• Fitness Passport for access to multiple gyms and pools across Australia

• Flexible working arrangements

• Employee Assistance Program (EAP)

• Discounts with Specsavers, HCF, and many more

• Monthly rewards and recognition

• Internal training and development resources to support your career growth

• Yearly Aussie merch allowance

Ready to Join?

Hit the apply button to submit your application and our team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

For questions, reach out to careers@team.aussiebroadband.com.au. Just note that all applications must be submitted via the job link.

Why work here?

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Us

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company’s main focus is nbn™ (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.
With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.