SENIOR SOCIAL MEDIA MANAGER

SENIOR SOCIAL MEDIA MANAGER APPLY NOW We usually respond within a week SENIOR SOCIAL MEDIA MANAGER LONDON, UK Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex for you - either Monday, Tuesday, or Friday. A benchmarked salary between £43,000 to £48,000 based on your level within our progression framework. WHO WE ARE We are Born Social, a social-first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that's proudly B-Corp certified, we're consistently recognised as one of the best places to work. As a Senior Social Media Manager, you’ll play a key role in shaping and delivering best-in-class social for our clients. You’ll bring together creative thinking, platform expertise, community insight and creator strategy to turn ideas into impactful social-first work, while building trusted relationships with clients and contributing to the strategic direction of accounts. You’ll also play an important leadership role within the Social Media Management team, supporting and developing Social Media Managers, championing high standards of delivery and helping us continually evolve how we work. WHAT YOU'LL BE DOING Copywriting: responsible for ensuring copy reflects each brand's TOV and mirrors social-first best practices, either through direct delivery or through leadership of Social Media Managers. Community Tactics: defining the role of community for getting into culture by identifying reactive and proactive community management opportunities, as well as content opportunities that have the potential to scale. Ensuring all tactics suggested ladder up to the overall account/campaign strategy. Content ideation and platform strategy: working with our Strategy, and Creative teams to translate the creative direction into specific best in class, social-first content with flawless execution. Client Communication: building meaningful relationships with our clients in regular meetings or pitches and establishing their trust in us as social media experts through industry-leading output. Delivery and Distribution: overseeing and advising on the distribution of all organic content. Using your sophisticated understanding of the platforms to critique the quality of delivery from Social Media Managers. Reporting: collaborating with Media Planners, Data & Insight, and Social Media Managers to ensure we are capturing the performance of organic output and drawing insights from the data. Translating these into relevant actions for future content. Leadership: responsible for the leadership of Social Media Managers, ensuring they are developing professionally and personally through leadership of weeklies, monthlies and performance reviews. Supporting and contributing to the hiring of new Social Media Managers when required. WHO WE'RE LOOKING FOR You have 3-5 years of experience working in social media, agency side preferred You love brands and social media: you're fascinated by brands, how they market themselves, and use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential. You are a creative thinker: able to work both independently and collaboratively on ideation for content across social. You have pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection. You have real drive and ambition: you'll be constantly adapting to the ever growing world of social, and we need people who have the mindset of growth as well as the ambition to get there. NO GRIT NO PEARL No Grit No Pearl is our creative mantra – a single-minded statement of intent that defines how we get to great work and the standard we hold ourselves to. Because we believe the best work isn't formed instantly, they're shaped through commitment, care, and perseverance. Grit isn’t about grind - it’s about staying curious, pushing ideas, and appreciating the process to reach the Pearl - work we’re proud of, created to the highest standard that makes a lasting impact. VALUES Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture. ⚡️ See Challenge as Opportunity ... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge. ⚡️ Say It Simply ... is how we communicate. Think of the basic rules of communication - honest, clear, confident. ⚡️ Do What You Say ... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose. ⚡️ Make Each Other Better ... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves. ⚡️ Consciously Contribute ...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving. BORN SOCIAL 🤝 CROUD Born Social is proud to be part of Croud . Together we are a global, full service media, creative and data agency. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. EVERYONE'S WELCOME We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation. Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment. A DAY IN THE LIFE WITH US We've partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles. Visit their site to see content from some of our team including Social Media Managers, Motion Designer & Account Managers. Team UK Social Media Management Locations Born Social UK Remote status Hybrid Born Social UK