Senior Software Engineer I, AI Enablement

About the team Symetra's AI Enablement team is a fast-growing team of builders inside our Data Analytics organization. Our goal is to accelerate AI adoption across the company in two ways: by building shared platforms, tooling, and patterns that let other teams effectively integrate AI into their workflows, and by shipping AI-powered applications for the most important use cases. We work in small, cross-functional teams, build with the people who use what we make, and move fast. Our first product in production, docstream, is an AI-powered document-processing platform that currently supports several of Symetra's back-end operational processes. We plan to continue to iterate on docstream and to build out other products using the same modular architecture, integrating third-party products where it makes sense. About the role As a Senior Software Engineer I, you'll deliver solutions to internal customers on one of these teams. You'll build the core capabilities and APIs behind our products, and the lightweight interfaces (e.g. web, browser extension) on top of them. You'll contribute to the patterns we share across the team and help the more junior engineers around you grow. What you will do Deliver secure, high-quality, performant code, and build reusable solutions for others to use. Contribute to design: implement patterns, take part in design reviews, and help shape our architecture. Help improve how we test, automate, and deliver code. Support security, performance, and reliability, and take part in root-cause analysis on production issues. Mentor junior engineers on the team. Who You Are An experienced engineer (typically 5+ years) who delivers work with minimal guidance and contributes to design within a team. Built and operated production services and APIs. Comfortable building and deploying services in the cloud (AWS or Google Cloud), including containers. Strong problem-solving and communication; excited to work with other engineering teams and business stakeholders who are your internal customers. Use AI coding agents effectively in your day-to-day work, with the judgment to know when to use them and when not to. Nice to Haves Built LLM-powered applications (prompting, retrieval/RAG, evaluations, agents, MCP). Familiarity with AWS Bedrock or other model-hosting platforms. Infrastructure-as-code with AWS CDK. Frontend development with TypeScript and React. Document-processing, OCR, or data-extraction experience. Why Work at Symetra Here’s what some of our employees have to say about why they work at Symetra: ““I was referred to Symetra by a family friend who’s been with the company for years—and I’m so glad I took their advice. Symetra truly puts its people first. I’ve always felt supported, not micromanaged, and that trust has helped me grow. I started in an entry-level position and have worked my way up to Unit Manager by continuously learning and expanding my skills. It’s a place that believes in its employees and invests in their success.” - Morgan D., Sr. Unit Manager “"Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst What we offer you Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $106,400 - $177,300 plus eligibility for annual bonus program We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered