Senior Software Engineer Production Support

This Software Engineer role is a full-stack position designed for a versatile developer who excels at deep-dive troubleshooting and platform evolution. You will join a collaborative environment focused on maintaining service reliability, resolving critical core-platform issues, and rapidly shipping high-impact features. Key Responsibilities Investigate and resolve critical functional and performance issues across the core platform. Implement new features, tooling, and performance improvements to prevent issue recurrence. Collaborate closely with other engineers, QA, customer support to escalate and solve complex problems. Design and utilize AI agents to automate root cause analysis and streamline incident response. Skills, Knowledge and Expertise Essential Experience 5+ years of professional experience building, maintaining, and debugging full-stack production software systems. Strong proficiency with Java, data pipelines, and web system architecture. Database expertise, including relational databases (MySQL) and NoSQL distributed databases (Cassandra). Deep understanding of distributed systems, including eventual consistency, high availability, and failover mechanics. Proficiency with JavaScript Proven ability to rapidly context-switch, navigate unfamiliar codebases, and safely deploy fixes. A strong focus on test-driven development, automation, and overall code quality. Desirable Experience Professional backend development experience in Python or PHP. Familiarity with financial markets, exchange protocols, FIX, or low-latency networking. Proficiency in modern C++ (C++17 or newer). Experience deploying, supporting, and debugging containerized services in AWS. Experience using modern frameworks like React. Benefits We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Health & Financial Security: Pension contributions Time Off & Flexibility: Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture. 25 days of Paid Time Off (PTO) per year, with the option to roll over unused days. One dedicated day per year for volunteering. Two professional development days per year to allow uninterrupted professional development. An additional PTO day added during milestone anniversary years. Generous parental leave for all parents (including adoptive parents). Work-Life Support & Resources: Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment. Milestone anniversary bonuses. Wellness & Lifestyle Perks: Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support). Trading Technologies ( www.tradingtechnologies.com ) is a global capital markets platform services company providing market-leading technology for the end-to-end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software-as-a-Service (SaaS) company delivers “multi-X” solutions, with “X” representing asset classes, functions, workflows, and geographies. This multi-X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post-trade allocation; and infrastructure services. The award-winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies’ clients. Trading Technologies is backed by leading global investment firms Thoma Bravo, one of the world’s largest and most experienced software investors, and 7Ridge, a global growth equity firm focused on technology-enabled businesses. This investment supports Trading Technologies’ continued focus on product innovation, platform scalability, and long-term growth for customers and partners worldwide. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies’ practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information, parental status, veteran, or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.