Senior Solutions Consultant

Senior Solutions Consultant

Who We Are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.

With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Reporting to the Solutions Consultant Manager, the Senior Solutions Consultant partners with ELMO’s Sales teams and other divisions on key opportunities, proposals and pitches.

The role brings ELMO’s solution to life through high-quality product presentations and demonstrations tailored to client requirements and audiences. The Senior Solutions Consultant is also the voice of the customer for ELMO’s Product teams, sharing insights that help shape the growth and continuous improvement of the solution.

Key responsibilities

• Build strong working relationships with Sales Representatives and Sales Leaders.
• Support discovery to understand customer goals, processes, pain points and success measures.
• Design and deliver tailored demonstrations connecting ELMO solutions to customer needs.
• Explain ELMO’s HR solutions, market position and relevant industry trends.
• Design practical solutions considering configuration, data, integrations and implementation impacts.
• Explain integration options, constraints and risks to business and technical stakeholders.
• Scope Proofs of Concept against agreed objectives, technical requirements and success criteria.
• Apply commercial acumen to position customer value and support deal strategy.
• Use storytelling to make complex HR and technical concepts clear and engaging.
• Represent ELMO at prospect, customer and industry events.
• Use approved AI tools responsibly to improve preparation, solution design and team enablement.
• Respond to multiple RFPs and tenders, coordinating internal input.
• Coach other consultants and support their training and development.
• Achieve agreed individual KPIs and contribute to team outcomes.
• Contribute to a culture of trust, open communication and creative thinking.
• Comply with ELMO’s information security, privacy and other policies.

Ideal Skills and experience

• Experience in solutions consulting, pre-sales, business analysis, implementation or a related customer-facing role.
• Strong understanding of SaaS and technical concepts.
• Strong discovery, presentation and storytelling skills.
• Demonstrated commercial and stakeholder management skills.
• Strong problem-solving and project management skills.
• Exceptional written and verbal communication.
• Ability to work well in a team and contribute to shared goals.
• Experience with HR, HCM, payroll, talent or workforce technology is desirable.

Life & Culture...

Benefits

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine.

Some of our benefits include:

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our Values

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Sound like you? APPLY NOW

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan .

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.