Senior Specialist, Benefits

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Purpose: The HRConnect Senior Benefits Specialist is a key part of AbbVie’s Human Resource (HR) Operations group supporting the HRConnect delivery model. The HRConnect Senior Benefits Specialist is responsible for supporting US benefits administration, including partnering with vendors and the Benefits Center of Excellence (COE) to resolve Tier 2/3 benefit issues and advocacy for employees related to health care issues. Key Responsibilities Include: Provide Tier 2 & 3 support for escalated health and welfare issues not resolved by external vendors, the AbbVie Benefits Center, or the HRConnect service center. Support includes employees, retirees, and their dependents in the United States Contribute to HRConnect, HR Operations, and Benefits COE initiatives, projects and goals, including annual Benefits Open Enrollment and other implementations. Support benefits enrollment and administration for international relocations and global assignees. Provide data/documentation as required for plan audits and other projects as assigned. Manage issues and data problems with vendors who provide services to active and retired employees. Keep management informed of vendor performance issues or potential employee impacts. Train and oversee less experienced and more junior employees. Manage employee death processing related to notification of vendors, Workday updates and other external notifications needed Health Benefit support includes employees, eligible dependents, and retirees in the U.S. Contribute to HRConnect initiatives, projects, and goals. Other responsibilities, activities and projects as assigned. Education and Experience: Bachelor’s degree. Position requires 3 to 5 years of Benefits experience. Must have excellent business writing and oral communications skills. Needs strong project management skills. Must pay close attention to detail and accuracy. Must be a proficient user of MS Word, PowerPoint and Excel. Must work well in a team environment and also be able to contribute independently. Must be self-directed and able to handle large, concurrent projects at the same time with minimal supervision. Key AbbVie Competencies: Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance. Learns, fast, grasps the 'essence' and can change the course quickly where indicated. Raises the bar and is never satisfied with the status quo. Creates a learning environment, open to suggestions and experimentation for improvement. Embraces the ideas of others, nurtures innovation and manages innovation to reality. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ This job is eligible to participate in our short-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html