Senior Specialist, Technical Product Management

Job Description

Senior Specialist, Technical Product Management, CRM

The Opportunity

Join a global biopharma company with a 130-year legacy and mission to achieve new milestones in healthcare. Be part of technology driven, data-led organization supporting a diversified portfolio of medicines, vaccines and animal health products. Work alongside passionate teams that use data, analytics and insights to drive decisions, and tackle some of the world’s greatest health threats.

Our Technology Centers are globally distributed hubs that enable our digital transformation and business outcomes across IT. They bring together diverse teams to collaborate, share best practices, and deliver solutions that save and improve lives.

This role is based at our Hyderabad Tech Center and follows a hybrid working model (3 days onsite, 2 days remote). Candidates are expected to reside within commuting distance of the Hyderabad office.

Role Overview

As a Technical Product Manager, you will own and manage the product throughout its lifecycle, ensuring it delivers business value, supports user needs, and aligns with strategic priorities. You will partner with business stakeholders, technical SMEs, and delivery teams to define product vision, prioritize the backlog, and guide delivery of technical solutions. This role requires a balance of strategic thinking and technical understanding.

What will you do in this role

• Own and manage the product across its full lifecycle, ensuring alignment to business needs, user experience, and strategic outcomes.

• Define and evolve the product vision, strategy, roadmap, and priorities to maximize value delivery and long-term sustainability.

• Lead discovery and requirement definition activities.

• Create, maintain, and prioritize the product backlog, ensuring alignment to agreed priorities.

• Review requirements, change requests, and proposed solutions to ensure alignment with business objectives, technical feasibility, and regulatory needs.

• Drives delivery of product enhancements and releases through the agreed delivery and change management process.

• Monitor product performance, adoption, feedback, and key metrics.

• Identify risks, issues, dependencies, and impacts, and define mitigation actions to support successful delivery.

• Provide overall leadership, guidance, and management of all aspects of a given solution, including requirements gathering, enhancements delivery plan and implementation.

• Partner with business stakeholders, technical SMEs, solution architects, and development teams to translate needs into clear product solutions.

• Facilitate communication and coordination across delivery squads, stakeholders, and senior management.

• Evaluate Veeva CRM solutions that meet business needs with minimal customization, recommending standard Veeva features whenever possible.

• Stay current on new technologies, methodologies, industry practices, standards, and the Veeva CRM roadmap.

• Apply AI tools to improve daily work processes and productivity.

What Should you have

Educational requirement is mandatory. The years of experience for R3 is fixed to 7-11 years, do not alter. Skills are separated into Primary and Secondary – this structure must be maintained to support HiredScore screening.

· Bachelor’s degree in information technology, Computer Science or any Technology stream.

· 7-11 years of experience in technical product management, service delivery and other related IT positions.

Primary skills (must-have)

· Solid knowledge of SDLC processes, including requirements, design, implementation, testing, deployment, and maintenance.

· Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to diverse audiences.

· Ability to work both independently and collaboratively in a customer-focused environment.

· Proven background in strategic planning.

· Demonstrated ability in stakeholder management and cross-functional collaboration.

· Strong understanding of technical and business processes impacts to support informed decision-making.

· Familiarity with product management and agile methodologies.

· Proven ability to lead technical squads and coordinate end-to-end delivery.

· Ability to manage multiple priorities and lead complex technical initiatives.

Secondary skills (nice to have)

· Exposure to larger-scale transformation or enterprise delivery

· Familiarity with product metrics, adoption, and performance monitoring

· Solid technical background beyond product management

· Exposure to regulated or highly governed environments

· Knowledge of CRM tools, preferably Veeva CRM

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills:

Asset Management, Asset Management, Backlog Management, Backlog Prioritization, Benefits Management, Business Alignment, Business Decisions, Business Metrics, Business Needs, Customer Centricity, Delivery Management, Life Cycle Planning, Management System Development, Product Delivery, Product Management, Product Ownership, Product Roadmap, Requirements Management, Solutions Development, Stakeholder Management, Stakeholder Relationship Management, Strategic Alignment, Strategic Objectives, Strategic Planning, System Designs {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

#MSDHYDIT

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

Yes

Hazardous Material(s):

N/A

Job Posting End Date:

10/6/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

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