PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

• Grammar development and testing for speech enabled IVR applications using Nuance Recognizers
• Functioning as subject matter expert for all issues relating to speech recognition performance
• Supporting sales with proposals and questions around speech recognition

Requirements

In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with:

• Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite
• Scripting language such as Perl
• Linux and Windows
• JavaScript/ECMAscript for grammar development and testing

Desired Experience

• Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
• SoX, Audacity or similar audio utilities
• Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9)
• Python or Java
• Speaker verification products

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.