Senior Strategic Account Manager

Build the Future of AI in Financial Services Aveni is redefining how financial institutions use AI. We build real, production ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our platform helps some of the UK's largest financial institutions deploy AI safely within FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. The Opportunity We're looking for an experienced Senior Strategic Account Manager to own and grow a portfolio of Tier 1 Financial Services clients. You'll be responsible for developing trusted executive relationships, driving customer adoption, renewals and expansion, and ensuring our customers achieve measurable business value from Aveni's AI platform. Working closely with Sales, Customer Success and Product, you'll play a pivotal role in maximising long-term customer value, identifying growth opportunities and representing the voice of the customer across the business. What You'll Do Own and grow a portfolio of strategic Tier 1 Financial Services accounts. Develop and execute strategic account growth plans aligned to customer objectives. Build trusted relationships with executive and C-suite stakeholders. Lead commercial renewals, negotiations and expansion opportunities. Partner closely with Customer Success to maximise customer adoption and business outcomes. Represent the voice of the customer internally, helping shape product direction and commercial strategy. Identify commercial risks and proactively protect recurring revenue. Share market insight on Financial Services, AI and regulatory developments to support business growth. What You'll Bring You'll be an experienced enterprise account manager with a passion for building strategic customer relationships and delivering measurable commercial outcomes. You'll ideally have: Enterprise SaaS, software or AI account management experience. A proven track record of growing strategic customer accounts, driving renewals and increasing customer retention. Experience working with large Financial Services organisations. Excellent stakeholder management and executive communication skills. Strong commercial negotiation, planning and relationship-building capability. A proactive, customer-focused mindset with a passion for delivering exceptional customer outcomes. Nice to Have Experience within AI, compliance or regulated technology. An established network across UK Financial Services. Experience navigating enterprise procurement processes and complex commercial negotiations. Why join Aveni? You'll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You'll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. As our Senior Strategic Account Manager, you'll play a key role in helping some of the UK's largest financial institutions realise the value of AI, building long-term partnerships that directly influence customer success and commercial growth. You'll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni's growth. Benefits at Aveni What you'll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care Join us At Aveni, we believe diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don't meet 100% of the requirements, we'd still encourage you to apply if you believe you'd be a great fit.