Senior Strategic People Partner

Senior Strategic People Partner We usually respond within two weeks Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the team At Syncron, we're building the future of aftermarket by helping the world's leading manufacturers deliver exceptional service experiences. As our Strategic HR Business Partner, you will play a critical role in shaping the organization behind that mission. About the role Partnering with the global Sales and Customer-Facing organization, you will help leaders build high-performing, engaged teams that deliver meaningful outcomes for our customers. You'll bring strategic perspective while maintaining a hands-on approach, translating business priorities into practical people solutions that enable growth, transformation, and operational excellence. This role is ideal for someone who thrives in a fast-paced SaaS environment, enjoys simplifying complexity, embraces accountability, and believes that great people practices create lasting business impact. What would you do? Partner with leaders through out the organisation to shape people strategies that accelerate business growth and customer success. Act as a trusted advisor, helping leaders navigate organizational change, talent decisions, and business transformation. Build organizational capability through thoughtful workforce planning, leadership development, succession planning, and organizational design. Coach leaders to create high-performing, inclusive teams where people can grow, contribute, and do their best work. Lead key talent processes, including performance management, talent reviews, succession planning, and compensation planning. Who you are? / What we expect: 10+ years of progressive HR experience, including partnering with senior leaders in commercial or customer-facing organizations. Experience supporting Sales, Customer Success, Professional Services, or other revenue-generating functions within a global business. Experience at Syncron is highly valued. For external candidates, experience within a high-growth SaaS company is strongly preferred; enterprise software or technology industry experience will also be considered. Strong commercial acumen with an understanding of subscription and customer-centric business models. Demonstrated success leading organizational transformation, talent strategy, workforce planning, and leadership development. Experience working in global, matrixed organizations with diverse teams and cultures. The icing on the cake: Knowledge of U.S. and LATAM employment law; international HR experience is a plus. We offer: Competitive compensation: USD 150-170K Base 401(k) plan with company match Health, dental, and vision insurance Remote working Paid time off Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! #LI-SYNCRON #LI-Remote #LI-Hybrid Department Employee Excellence Locations Tampa, Chicago, Atlanta Remote status Fully Remote Employment type Full-time Respect. Flexibility. Growth. At Syncron, we’re not just shaping the future of service lifecycle management - we’re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference. Here, your voice is heard, and your potential has no limits. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. Our go al: to make the complex simple. Visit syncron.com to get to know us better! Whistleblowing at Syncron If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here . You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here .