Senior System Engineer

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Disclaimer:

Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future growth and success.

Introduction

The Universal Banking Finastra Cloud is supported by a global cloud infrastructure leveraging Microsoft Azure technologies, system integrators and solution partners delivering Finastra Universal Banking solutions intended for the highest level of security, performance and operating excellence.

Application Techincal Operations group will be resposible for monitoring and administrating end-to-end Cloud Core Banking solution for multiple customers around the world, esuring Infrastructur & Application monitoring, implementing planned activities to upgrade the applications working collaboratively with multiple technical groups from Product, DevOps, Global Services and Customer Support.

Responsibilities

As a Senior System Engineer for Cloud, your key responsibilities will include:

· Infrastructure Management: Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.X) and PaaS services (storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases) using DevOps pipelines.

· AKS and Container Operations: Implement, configure, operate, monitor, troubleshoot, and maintain containerized applications and Azure Kubernetes Service (AKS) environments, ensuring security, reliability, scalability, and operational readiness.

· Application Operations: Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions via Azure DevOps pipelines.

· Incident and Event Management: Investigate and troubleshoot technical issues and incidents in live or implementation client environments, ensuring timely resolution and adherence to SLAs.

· Integration Management: Configure and maintain integrations of the Core Banking solution.

· Automation: Develop and maintain scripts for operational task automation.

· Access Management: Administer access management using Finastra Corporate Access Management tools.

· Service Reviews: Participate in periodic service reviews, providing updates and recommendations for improvements.

· Knowledge Management: Create, review, and update knowledge-based articles in the Application Operations repository.

· Proactive Monitoring: Collect and evaluate application performance metrics, providing feedback to Product & QA teams.

· Innovation and Improvement: Drive innovation by adopting new cloud monitoring technologies and identifying operational tasks for monitoring and automating self-healing.

· Collaboration: Work closely with Universal Banking business units to enhance monitoring practices and service improvements.

Skills and Qualifications

• Education: Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• Experience: 4-6 years of hands-on experience in public cloud infrastructure and services (preferably Microsoft Azure).
• Technical Skills:

• Strong Linux administration and troubleshooting skills, particularly with RHEL 8.x and 9.x.
• Must-have: Strong hands-on experience implementing and managing containerized workloads using Azure Kubernetes Service (AKS), Kubernetes, and container technologies, including deployment, configuration, monitoring, security, scaling, upgrades, and troubleshooting.

• • Experience with Azure cloud PaaS services (Azure Data Factory, Microsoft SQL, storage accounts, load balancers).

• • Knowledge of IT operations, High Availability, and Disaster Recovery architectures.

• • Basic networking knowledge and troubleshooting skills.

• • Expertise in monitoring platforms like Site24x7 and Grafana.

• • Experience in database technologies (Oracle, MS SQLServer, PostgreSQL).
  • scripting languages (Perl, Python, Korn Shell, Windows batch).
  • middleware (Apache Tomcat, IIS Server, Java technologies, JBoss EAP).

• • Experience with DevOps technologies, preferably Azure DevOps.

• Soft Skills:

• • Strong analytical and problem-solving skills.

• • Excellent written and verbal communication skills.

• • Customer-centric mindset with a focus on service delivery.

• • Ability to prioritize and manage multiple tasks with minimal supervision.
  • Agile and collaborative working style.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Your Future At Finastra

At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services.

We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future.

Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance.

Why join us?

We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives.

Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact.

Learn About Our Benefits

At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture

Our Commitment

At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.

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