Senior Systems Administrator

Job Posting Title:

Senior Systems Administrator

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Hiring Department:

Technology Resources

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 31, 2027

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Location:

Texas

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Job Details:

General Notes

At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support. For more information on Technology Resources, please visit: https://business.financials.utexas.edu/trecs

This is a fixed-term position with an end date of August 31, 2027.

Purpose

Administers and maintains systems, servers, networks, and virtual machines in support of clients.

Responsibilities

• Responsible for installing, configuring, maintaining, upgrading, and troubleshooting complex systems, servers, networks, and virtual machines using manual and automated deployment and monitoring tools in support of client requirements, providing technical leadership and guidance to junior staff as needed.
• Diagnose, troubleshoot, and resolve advanced hardware, software, or other network and system problems, serving as an escalation point for complex or high-impact issues. Coordinate with vendors and other technical teams to facilitate problem resolution. Configure and test computer hardware, business applications software, and operating system software. Recommend and lead changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Monitor the performance of computer systems and design and implement system enhancements to improve the reliability and performance of the system. Develop and implement procedures to anticipate and proactively address issues. Maintain documentation related to systems and network functions, as well as maintenance and repair records.
• Develop and maintain system documentation, including standards and best practices. Mentor and cross-train team members and other Technology Resources staff to ensure appropriate system coverage. Provide backup systems administration support and act as a senior resource for other areas during on-call assignments.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware, taking a lead role in defining security standards. Conduct routine hardware and software audits of servers to ensure compliance with established policies and configuration guidelines. Manage backup systems and oversee data backups and recovery operations. Ensure data/media recoverability by designing and implementing a schedule of system backups.
• Investigate new technologies, attend seminars and training, and lead the implementation or recommend the adoption of new technologies and best practices. Participate in and help guide the evaluation of vendor products.
• Participate in and help drive planning activities to ensure longterm requirements of systems operations and administration are included in the overall information systems planning of the organization, contributing senior-level technical insight and strategic recommendations
• Participate in on‐call rotation for after‐hours and weekend support. Other related functions as assigned.

Required Qualifications

• Work experience in systems administration training.
• Advanced knowledge of concepts, practices, and procedures in systems administration.
• Experience managing and administering systems components such as VMware, Windows servers, Linux servers, backups, mass storage, network hardware, and software and hardware firewalls.
• Experience writing scripts and/or SQL queries.
• Ability to work independently and as part of a team.
• Ability to identify problems by diagnosing application, system, and hardware logs (using third‐party tools such as Splunk) and make recommendations to resolve issues.
• Agree to be fingerprinted to comply with Criminal Justice Information Services (CJIS) policy requirements.
• Completed Security + certification

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor’s degree
• More than three years of experience in the above required qualifications.
• Experience supporting business applications in the university environment. Experience with scripting and Splunk queries.
• Professional manners with users at all levels of the organization.
• Excellent interpersonal, written, and verbal communication skills.

Salary Range

• $80,000 + depending on qualifications

Working Conditions

• This position is eligible for remote work
• Standard Office
• Keyboard

Work Shift

• 40 hours per week, Monday through Friday.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.