Please send your resume at [email protected] if you are interested in this 12 months (9/30/2026 to 08/31/2027) contract role. Please feel free to forward if you are not interested. This is with Govt of Alberta.
Senior Test Analyst (GOAPRDJP00001007)
Work Status: Remote - The resource may be required to attend on-site meetings or work sessions in office on reasonable notice from the Province
Work Location: 7000 – 113 ST, Edmonton, Alberta
Must Have: Education
Bachelors Degree or equivalent experience in a related field, such as Information Technology or Business
Must Have: Work Experience
- 5 years experience coordinating testing activities with business users, business analysts, technical teams, project managers, security teams, and third-party vendors.
- 5 years experience developing end-user training materials with one or more of the following: user guides, quick reference guides, job aids, process documentation, training presentations, and knowledge articles and validating against system functionality and business processes to ensure accuracy and usability
- 5 years experience identifying, documenting, tracking, and validating defects through resolution, and maintaining test execution records, testing metrics, trackers, and status reporting for project stakeholders.
- 5 years experience in software testing methodologies, User Acceptance Testing (UAT), and business process validation, including one or more of the following: developing and executing test cases, test scripts, test scenarios, and test plans based on business requirements and acceptance criteria.
- 5 years experience supporting data validation, integration testing, end-to-end testing, and deployment readiness activities.
- 5 years experience working in Agile or iterative delivery environments with sprint-based testing cycles.
Nice to Have: Professional Licenses/Certification
- Active Certified ScrumMaster (CSM) Certification
- Agile certification
- Professional qualification in Test Management (e.g., ISTQB or QAI certification)
- Prosci change management certification or designation
- SAFe 6 practice consultant Certification
Nice to Have: Work Experience
- 5 years experience designing role-based training programs and learning plans.
- 1 years experience developing and delivering training materials and enabling teams on data, analytics, and AI best practices, governance, and platform adoption. Experience leveraging AI-assisted tools to develop test cases, test scenarios, training guides, user documentation, job aids, FAQs, and knowledge articles.
- 5 years experience supporting, delivering, and/or facilitating end-user training sessions, workshops, demonstrations, or knowledge transfer activities in classroom, virtual, or hybrid settings.
- 5 years experience supporting business readiness and/or deployment readiness, go-live activities, post-implementation stabilization, hypercare, and operational transition.
- 2 years experience supporting licensing, regulatory, permitting, or citizen-facing service transformation initiatives
- 2 years experience working with ServiceNow applications, workflows, stories, and acceptance criteria.
Project Name:
Consumer Licensing Enquiry Online – Test Analyst
Scope:
Scope of Work – Testing Analyst (CLEO)
The Testing Analyst will provide testing, business readiness, training, and AI-enabled quality assurance services in support of the Consumer Licensing Enquiry Outreach (CLEO) initiative. The resource will support User Acceptance Testing (UAT), enhancement testing, defect management, training material development, deployment readiness, post-implementation stabilization activities, and the responsible use of Artificial Intelligence (AI) tools to improve testing, documentation, and knowledge transfer processes.
Services will be delivered in accordance with approved project requirements, ServiceNow stories, acceptance criteria, project schedules, Government of Alberta governance processes, and responsible AI principles. The resource will work collaboratively with Product Owners, Subject Matter Experts (SMEs), business stakeholders, and project team members to validate the CLEO solution, support business readiness activities, and ensure users are prepared for operational readiness.
The Testing Analyst will be responsible for developing and executing testing activities, validating business and technical requirements, supporting defect resolution, and creating training and readiness materials that enable successful user adoption. The resource will also identify opportunities to leverage approved AI-enabled tools to improve testing efficiency, documentation quality, training development, knowledge management, and readiness activities while maintaining appropriate human oversight and quality assurance. The resource will support the development and validation of training materials, user guides, job aids, FAQs, training scenarios, and knowledge transfer content, including AI-assisted content creation where appropriate. All AI-generated outputs must be reviewed and validated to ensure accuracy, completeness, accessibility, alignment to approved business processes, and compliance with Government of Alberta standards.
Duties:
- Develop, update, and execute test scenarios, test scripts, and test cases aligned with approved business requirements, ServiceNow stories, and acceptance criteria, leveraging approved AI-assisted tools where appropriate to improve test coverage, traceability, and efficiency.
- Perform User Acceptance Testing (UAT), including functional testing, enhancement testing, regression testing, end-to-end process testing, and retesting activities to validate system functionality and business outcomes.
- Identify, document, track, and validate defects, including severity assessment, supporting evidence, root cause analysis support, and verification of defect resolution. Utilize AI-enabled tools, where appropriate, to support defect analysis, pattern identification, and documentation activities.
- Maintain testing documentation, execution records, traceability information, and testing status reports using approved project tools and repositories, while leveraging AI-assisted productivity tools to improve documentation quality and consistency.
- Support integration testing, data migration validation, and business process validation activities, including the use of AI-enabled tools, where appropriate, to assist in identifying data inconsistencies, process gaps, or testing opportunities.
- Monitor testing progress and communicate testing risks, issues, dependencies, constraints, and blockers that may impact project timelines or deliverables, utilizing available reporting and analytical tools to support decision-making.
- Participate in sprint-based and release-based testing activities, including test planning, test execution, defect triage, deployment validation, smoke testing, post-deployment verification, and continuous improvement of testing practices.
- Develop, update, and maintain training materials and business readiness artifacts, including user guides, quick reference guides, job aids, training presentations, process documentation, knowledge articles, and frequently asked questions (FAQ) content. Leverage approved AI tools, where appropriate, to accelerate content development while ensuring accuracy and quality.
- Collaborate with Product Owners, SMEs, and business stakeholders to ensure training materials accurately reflect approved business processes, system functionality, and user needs.
- Support training readiness activities by preparing training scenarios, training datasets, demonstrations, user adoption materials, and AI-assisted learning content where appropriate.
Working Hours:
- Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
- Work must be done from within Canada, due to network and data security issues.
Location:
- The role will be based remotely, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.
- The resource may be required to attend on-site meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
Scoring Methodology:
- Financial/Pricing: 20%
- Resource Qualifications: 20%
- Interview Process: 60%
SUBMISSION MUST INCLUDE:
- RESUME
- ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
- EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
- RESOURCE REFERENCES
- Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.