Senior UX Writer

About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing. Responsibilities Develop and implement UX copy for new features and user onboarding (Ukrainian and English) Analyze existing functionality and propose improvements through microcopy optimization Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team) Build and maintain a unified Tone of Voice and glossary/guidelines for the app Prepare copy specifications for the development team Monitor the market and track global UX writing best practices Use analytics tools and conduct research to evaluate copy effectiveness Collaborate cross-functionally with design, engineering, legal, and marketing teams Requirements Higher education in philology, journalism, marketing, sociology, communications, or related field 3+ years as a UX writer or product copywriter in a product IT company or banking sector Strong understanding of mobile product development processes and UX/UI design Experience testing hypotheses around product copy Experience with analytics/metrics to evaluate interface copy Knowledge of Agile methodologies Strong communication and cross-functional collaboration skills Fluent, flawless Ukrainian (business style, grammar) Advanced-level English Nice to Have Banking/fintech experience Basic understanding of APIs and integrations Experience launching new products from scratch Figma skills Key Competencies Strategic thinking, results orientation, customer focus Data analysis (A/B testing copy) Commercial/product thinking Effective communication with stakeholders We offer*: Flexible working format - remote, office-based or flexible A competitive salary and good compensation package Personalized career growth Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) Active tech communities with regular knowledge sharing Education reimbursement Memorable anniversary presents Corporate events and team buildings Other location-specific benefits *not applicable for freelancers