Senior Workplace Engineer

Job Title: Senior Workplace Engineer

Location: Lisbon, Portugal

Work Model: Full-time & Hybrid (2 days per week on-site)

About Us

MOZAYDO was built by people who believe work should feel human - even when powered by technology.

We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably.

We also believe recruitment should be more than matching keywords to job descriptions. It's about understanding people, recognising potential, and creating the right conditions for long-term success. Here, ownership matters more than control, and progress matters more than perfection.

People powered, tech enabled.

About the Role

We're looking for someone who can bring their expertise, ambition, and unique perspective to one of the project teams we support.

At MOZAYDO, we believe great careers are built where talent, purpose, and opportunity meet. While we're currently hiring for a specific project environment, our focus goes beyond matching skills to requirements. We want to understand where you can create the most impact and continue growing.

We are looking for 2 Senior Workplace Engineers to support and evolve workplace services within an international company operating in the aerospace and space technology sector.

You will take hands-on ownership of Windows client engineering and endpoint management, combining strong technical expertise with the autonomy required to resolve complex incidents, coordinate suppliers and stakeholders, and contribute to workplace technology projects.

The role covers the full lifecycle of workplace services, including endpoint configuration and security, software packaging and deployment, mobile devices, printing solutions and meeting-room technology. You will also participate in proofs of concept, test campaigns, lifecycle initiatives and future rollouts.

Responsibilities

• Engineer, administer and maintain Windows client environments.
• Manage endpoints through Microsoft SCCM/MECM and Microsoft Intune.
• Configure and support Active Directory and/or Microsoft Entra ID services and Group Policy.
• Package, test and distribute applications and software updates.
• Maintain endpoint security, compliance and configuration standards.
• Investigate and resolve complex Level 2 and Level 3 workplace incidents.
• Support mobile devices, printing solutions and meeting-room technologies.
• Participate in proofs of concept, test campaigns, lifecycle projects and workplace technology rollouts.
• Coordinate suppliers and internal stakeholders until incidents and service requests reach a clear resolution.
• Create and maintain technical procedures, operational documentation and end-user guidance.
• Identify opportunities for automation, standardisation and continuous service improvement.
• Work autonomously across different technical domains, particularly where requirements, ownership or processes are not fully defined.

Requirements

• More than five years of professional experience in workplace engineering, endpoint management or a comparable role.
• Strong hands-on experience with Windows client engineering.
• Demonstrated experience administering Microsoft SCCM/MECM and Microsoft Intune.
• Solid knowledge of Active Directory and/or Microsoft Entra ID.
• Practical experience with Group Policy administration.
• Experience with endpoint security, software packaging and application deployment.
• Proven ability to investigate and resolve complex Level 2 and Level 3 incidents autonomously.
• Experience coordinating technical suppliers and working with multidisciplinary stakeholders.
• Ability to create clear technical and end-user documentation.
• Strong problem-solving skills and the maturity to take ownership of issues through to resolution.
• Fluent Portuguese and English, both written and spoken.

Valued Experience

• Experience supporting workplace services across multiple countries, locations or globally distributed teams.
• Experience with workplace automation and service standardisation.
• Knowledge of printing management solutions such as Canon uniFLOW.
• Experience supporting meeting-room technologies, including Logitech or ScreenBeam solutions.
• Experience supporting enterprise mobile device environments.
• Participation in proofs of concept, large-scale endpoint rollouts or workplace lifecycle projects.
• Previous experience in the aerospace, space technology, aviation, defence or advanced engineering sectors.

Hiring Process

Our hiring process is designed to help both sides make an informed decision and ensure the best possible match between your experience, aspirations, and the project environment. Please note that the process may vary depending on the complexity and specific requirements of each opportunity.

1- Initial Conversation with Us: a first discussion focused on understanding your background, strengths, motivations, and the type of environment where you can thrive and create the greatest impact.

2 - Project Team Qualification: a conversation with the project team to explore the role, responsibilities, expectations, and mutual alignment.

3 - Role-Specific Evaluation (when applicable): depending on the position, this stage may include technical assessments, practical exercises, certification validation, personality assessments, security clearance requirements, or other evaluation methods relevant to the role.

4 - Final Alignment Meeting: a final conversation to ensure expectations are aligned on both sides and that, if we move forward together, we start with clarity, confidence, and shared objectives.