๐๏ธ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours
๐ Location: Remote/Online
๐ท Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)
At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.
Opportunity Overview
Our client is an organic growth agency specialising in AI search optimisation and traditional SEO, serving UK and US retainers. This newly created, client-facing position will become the front of house for the client base, supporting clear communication and dependable reporting. The part-time role offers 20 hours weekly, Monday to Thursday, with potential to expand into full-time work.
Role Description
As SEO Account Manager, you will manage client communications, reporting, sprint topic planning, and content quality assurance. You will interpret automated reporting outputs, sense-check findings, and communicate clear updates to the founder and clients. The role requires independent judgement, confident client-call leadership, and enough technical SEO knowledge to question performance changes constructively. You will not write content, conduct full technical audits, or manage delivery operations.
Key Responsibilities
- Client Communication - Own client emails and questions, providing clear responses within 24 hours.
- Client Calls - Lead up to four weekly client calls confidently and independently.
- Performance Reporting - Prepare, format, sense-check, and communicate insights from existing reporting tools.
- Sprint Planning - Propose relevant topics for each sprint using established organic growth tooling.
- Content Quality Assurance - Review optimised content before completing accurate, client-ready handovers.
- Process Documentation - Create practical SOPs and internal process documents during quieter periods.
Minimum Qualifications
- English Fluency - Fluent, excellent written and spoken English is mandatory for this role.
- SEO Account Management - Bring client-facing, agency-side experience managing SEO accounts independently.
- Client Leadership - Lead client conversations confidently without supervision or ongoing handholding.
- Critical Thinking - Question automated outputs and validate findings before communicating recommendations.
- Technical SEO - Understand schema, indexing, crawlability, and performance diagnostic questions.
- Reporting - Build, maintain, and interpret clear client reports and dashboards.
- Availability - Work 12:00-17:00 UK time, Monday to Thursday, consistently.
Bonus Qualifications
- AI Search Optimisation - Bring exposure to GEO or AEO alongside traditional SEO.
- Dashboard Tools - Use Looker Studio or comparable dashboarding platforms effectively.
- Process Development - Write content briefs, SOPs, or practical internal processes.
Benefits
- Top-of-the-market pay.
- Remote working.
- Potential for flexible hours.
- Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
Ready to elevate?
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