Service Coordinator Associate LTSS- Must be located in PA!

Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and Medicaid.

This full-time, office -based position supports the Service Coordinator in coordinating care for Members. The Service Coordinator Associate builds a relationship with the Members, providing the Member with ongoing telephonic outreach and assistance with service coordination needs..

This position will require daylight hours and will be a remote position, however you must be located in PA where offices are located!

Responsibilities:

• Promotes communication, both internally and externally, to enhance effectiveness of service coordination services (e.g., health care providers, And health care team members respectively).
• Researches and assists in finding hard-to-find Members.
• Supports the development and implementation of Member Care/Service Plans.
• Assists in coordinating social services for Members including referrals to community organizations as requested by Service Coordinator Utilizes information systems to build, research and enter Member information, ss needed.
• Works in conjunction with the Service Coordinator to initiate, and revise Member Care Plans as needed.
• Supports service coordination team in outreach to Members telephonically.
• Ability to work day shift, weekends and holidays as needed.