We’re Hiring: Service Engineer
RR Robotics & Engineering is looking for a motivated and technically skilled Service Engineer to join our After Sales Service team.
If you enjoy troubleshooting, working with machinery and supporting customers to keep their production running smoothly, we’d love to hear from you.
JOB DETAILS
Position: Service Engineer
Department: After Sales Service
Reports To: Technical Manager
Employment Type: Full-Time
Location: Nilai, Selangor / Remote
Travel: Local & Regional Customer Sites
WHAT WE OFFER
• Competitive salary & travel allowance
• Training on machine models and new technologies
• Technical skills development
• Career growth opportunities
• Exposure to automation, robotics and industrial machinery
QUALIFICATIONS & EXPERIENCE
• Diploma in Mechanical, Electrical, Mechatronics Engineering or a related field
• Minimum 2 years of hands-on experience in service engineering or field service
• Experience in the filling and packaging machinery industry is an advantage
• Good understanding of mechanical assembly, electrical wiring and PLC/control systems
• Knowledge of pneumatic and hydraulic systems is an advantage
• Willing to travel to customer sites as required
KEY RESPONSIBILITIES
• Carry out routine preventive maintenance and scheduled servicing of machines
• Diagnose and troubleshoot mechanical, electrical and control system faults
• Perform timely repairs and machine adjustments when required
• Provide on-site and remote technical support to customers
• Conduct machine performance checks, calibration and quality validation after servicing or repairs
• Train customer operators and technicians on proper machine operation and maintenance
• Prepare service reports, job documentation and spare parts recommendations
• Liaise with the sales and spare parts teams regarding machine upgrades, retrofits and replacement parts
• Maintain accurate records of service history, tools and equipment assigned
• Ensure all work is carried out according to safety procedures and company quality standards
• Travel to customer sites locally and regionally as required, including occasional after-hours or weekend support
SKILLS & COMPETENCIES
• Strong troubleshooting and problem-solving skills
• Ability to read technical drawings, wiring diagrams and equipment manuals
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Self-motivated, responsible and able to work with minimal supervision
• Willingness to work flexible hours when required
If you're passionate about engineering, enjoy solving technical problems and want to grow your career in automation and industrial machinery, we want to hear from you.
📩 Apply now and join RR Robotics & Engineering.
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