Service Management Platform & Automation Specialist

Service Management Platform & Automation Specialist About Horse Powertrain Horse Powertrain Limited is an independent new powertrain solutions business, with over 125 years of heritage from Renault and Geely. We develop and produce world-class hybrid and combustion engines and transmissions to move our industry forward, offering many different paths to net zero. Horse Powertrain has 19,000 dedicated and determined employees, working in 17 manufacturing plants, and 5 R&D centers on three continents. This role is employed by Horse Powertrain Solutions and is based in Madrid, Spain, with occasional travel possible to Horse Powertrain’s other sites. Why join us? At Horse Powertrain, you’ll have opportunities to grow your career while making a difference. This is a dynamic, international environment, staffed by caring and collaborative people. If you’re ready to create excellence with us, you’ll be appreciated and rewarded. This profile will provide strategic and operational support. He/She will be in contact with external teams related to Digital Workplace, ITSM Project, and Robotic Process Automation (RPA), while defining workflow processes and managing platforms such as ServiceNow. The role involves developing strategies for presentation to management committees, validating technical and financial requirements, and operating with a high degree of autonomy to represent the function at senior level. What we’re looking for A proven track record of 6-10 years of experience in IT support, service operations, and enterprise service platforms. Outstanding ServiceNow and RPA/automation solutions skills. Strong communication and organizational skills, coupled with a collaborative mindset. Excellent written and spoken English; good working knowledge of Spanish or French would be an advantage. Equal opportunities employer As a company, we are committed to equal opportunities, and recruit people based on their competencies and qualifications. We encourage candidates from underrepresented groups to apply for our job vacancies. If you believe you have the skills and passion to excel in this role, we would love to hear from you. Let’s explore the possibilities together. How to apply Deadline to submit your application is March but the selection process will be running continuously. Please note that due to data regulations, we do not accept applications via email. Questions If you have any additional questions regarding the position, you are welcome to contact recruiting manager. For questions regarding the recruitment process please contact Recruiter Patricia Iranzo. Horse Powertrain Limited is a global leader in powertrain solutions. Learn more at www.horse-powertrain.com Department IT Locations Madrid Remote status Hybrid Employment type Full-time About Horse Powertrain At Horse Powertrain, we’re known for being caring, collaborative people with a global mindset, a passion for innovation and a drive to create excellence. Join us on our journey.