Service Manager (m/f/d) Modern Workplace (Microsoft Intune & M365)

Service Manager (m/f/d) Modern Workplace (Microsoft Intune & M365) Microsoft Intune | Microsoft 365 | MDM/MAM | Service Owner We are TecAlliance — founded by more than 30 automotive aftermarket companies as a neutral Data‑as‑a‑Service market connector, serving as the neutral data terrain that interconnects them. With over 1,000 employees worldwide and customers in 140 countries, we enable the market — we never compete with it. As our Service Manager (m/f/d) Modern Workplace you will own and continuously improve TecAlliance’s Modern Workplace services with a strong focus on Microsoft Intune, MDM/MAM and Microsoft 365. You will ensure secure, standardized and user-centric workplace capabilities that improve productivity, compliance and operational efficiency across Corporate IT. Join our international team in delivering workplace services that make a real difference every day. The position is on full-time basis, with a workload of 40 hours per week. Main Tasks: Own and develop Microsoft Intune, MDM/MAM and related Modern Workplace services. Design, implement and optimize device configuration, compliance, app deployment and lifecycle management. Manage and govern Microsoft 365 services such as Teams, SharePoint, OneDrive and Outlook. Support IT Security with secure configurations, security baselines and Conditional Access policies. Evaluate, test and introduce new Microsoft 365 and Modern Workplace capabilities. Drive automation for device onboarding, application deployment and recurring operational tasks. Act as main contact for Modern Workplace topics across IT and business units. Provide 3rd-level expertise, guidance and documentation for operational teams. Requirements: Degree in Computer Science, Information Technology or equivalent qualification / professional experience. Several years of hands-on experience in Microsoft Intune, including device configuration, compliance and app deployment. Deep Microsoft 365 knowledge across Teams, SharePoint, OneDrive and Exchange Online / Outlook. Deep practical experience with MDM/MAM concepts and device management for Windows, iOS and Android. Strong experience with Entra ID, Conditional Access, compliance policies and security-related workplace configurations. Expert experience in service ownership, governance, 3rd-level support and cross-functional stakeholder coordination. PowerShell scripting and automation experience. Microsoft certifications such as MS-102, MD-102 or SC-300 would be a plus. Business fluent (B2 level or higher) German and English language skills; any additional language would be a plus. We kindly ask you to send your CV in English language only. Thank you. Benefits Contracts, Salary, and non-monetary benefits 💪 All our contracts are by default unlimited (probation period is six months). 💪 Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually, dependent on company performance. 💪 Company pension plan. 🛡️ Group accident insurance. 🚴‍♀️ Bike leasing. 🛒 Discounts on our corporate benefits program with a broad range of partners. 🍏 In case you work on one of our sites, we offer subsidized meals. Location-independency/flexibility: 💯 Hybrid Remote: depending on proximity to our office(s) you can work remotely within Germany or in hybrid mode with some office presence; however we have regular on-site team events and you can work at any of our sites in Germany. 🚀 Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal. 👩‍💻 Set-up: notebook, headset and mouse will be provided, other equipment upon request/need. 🏖 Vacation: 30 days a year. ⚖️ Balance job & life: flexible working hours - you decide where and when you work within general business hours. Culture: ❤️‍🔥 Kununu Top Company since 2022. 🧬 We value ownership, cooperation, entrepreneurial thinking & and self-reflection to communicate effectively as ONE team. 🎟️ Team culture is Key! We have fun at work and beyond: there is always something to celebrate and regular team events. 🦄 Come as you are - do you prefer T-shirts over a shirt? Great. 💡 Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues - we’re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team. * Please note that TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting, where we have an established legal entity and payroll system. Unfortunately, we are currently unable to hire candidates who require relocation, visa support, or are located outside of that country. Of course you can apply, if you hold a work permit and are willing to / or already moved to the country. Thank you for your understanding. that it is not possible to work outside of the country you are applying for. Meaning that, if you apply e.g. for Germany, you must work from within Germany. It is not possible to work from abroad. You can work at any location within the borders of the listed country, unless the job posting specifies a certain City. Please only apply with your CV (in English only) via the system. Applications outside of our applicant tracking system cannot be considered due to GDPR. Department Corporate IT Role Service Manager Locations Germany Remote, Ismaning [Munich], Cologne, Weikersheim [Würzburg], Grafenrheinfeld [Schweinfurt] Remote status Hybrid Employment type Full-time Key Facts Employees Globally Employees in EMEA Average Global Age Average Years Global Length of Service Percentage of employees with >10 Years Length of Service Years of experience Countries Global Offices Leading Brands Connect with us Connect Why do you work at TecAlliance? I support teams in reaching their potential. At TecAlliance, I have the trust & freedom to do it. Juan Manuel Cardona, Italy. Agile Master I value the collaborative, global culture, enabling growth in a forward‑thinking environment. Carol Lazarus, South Africa. Sales Service Specialist I love coaching teams, fostering personal growth, and bridging tech and business. Franziska Monster, Spain. Agile Master I build data-driven platforms that power global automotive workflows Thai Le, Vietnam. Fullstack Developer Working with the latest technologies in an agile IT environment makes TecAlliance stand out to me Marcin Wnykowicz, Germany. Data Engineer I’ve stayed at TecAlliance for over 13 years because innovation here isn’t a buzzword — it’s reality. Timm Nießlbeck, Germany. Lead Modern Workplace I bring people and leads together across the globe, helping them grow and succeed in a diverse, international environment. Wendy Meys, Netherlands. People Partner Very interested on website structure and team cooperate style. Looking forward on growing up as a team. Chakrit Wattapongpisan, Thailand. Junior Frontend Developer To be part of an international, inclusive, future shaping company, passionate to deliver excellence. Marta Morvai, Italy Sales Service Representative Life at TecAlliance TecAlliance Story 1994 Founding of TecDoc Informations Systeme by automotive parts manufacturers and the GVA trade association First publication of the TecDoc Catalogue – back then also a paper version 1995 2000 Founding of TecCom by European spare parts manufacturers for digital ordering processes with an e-business solution Founding of AuDaCon as European specialist for repair and maintenance information 2004 2011 Founding of OptiCat with the focus on ACES & PIES standards Internationalisation Asia-Pacific, South and Central America, Middle East 2012 2013 Merger of TecDoc,TecCom and AuDaCon to TecAlliance → One Alliance Takeover of Headline to expand the portfolio with vehicle parc and market inventory data 2015 2016 Bundling of all competences and brands under the umbrella of TecAlliance Foundation of our subsidiary CARUSO as majority shareholder 2017 2018 Opening of our Russian location in Moscow → Closed in 2023 Acquisition of JNPSoft, the leading provider of product information management software in the USA and Canada 2019 2020 Strengthening our presence in Southeast Asia by opening offices in Bangkok/Thailand and Ho Chi Minh City/Vietnam About TecAlliance Helping our customers to sell more parts & make things easier with our data and solutions based on our globally leading data standards Founded in Germany Co-workers 1100 Applicant tracking system by Teamtailor