Service Product Manager

Service Product Manager Thrive at Dustin: IT innovation, growth, and a dynamic team of over 2000 colleagues. Ready to make an impact? We usually respond within two weeks Ready to shape the future of Professional Services? In this high-impact international role, you'll own and grow a strategic service portfolio, drive new service innovations, and work closely with stakeholders across all markets to directly influence revenue, profitability, and customer success. Join a highly experienced and collaborative team where your expertise, ideas, and commercial vision will help define the next generation of Infrastructure and Professional Services offerings across Dustin. This is what makes the position as Service Product Manager unique Drive significant business growth by directly increasing Professional Services revenue across Dustin's international organization. Partner with senior stakeholders across multiple countries, giving you high visibility and influence at every level of the business. Take on a role where your ideas, decisions, and initiatives will have a tangible and lasting impact on Dustin's future success. My name is Bo Bay. I am the Head of Infrastructure Services in Offering & Procurement. As a leader, I believe in building trust, empowering people to do their best work, and creating an environment where everyone feels supported, valued, and motivated. I lead with empathy, positive energy, and openness, and I take pride in helping my team grow while achieving great results together. Your role & influence as Service Product Manager Responsibility : You will be given responsibility for driving the growth, profitability, and sales enablement of Dustin's Infrastructure Services portfolio, ensuring the right services and solutions are offered to meet customer needs across all markets. Collaboration: Together with your team, you take care of developing and optimizing a profitable, competitive, and customer-focused services portfolio that supports Dustin's growth ambitions. You'll work closely not only with your immediate team members but also with colleagues in Offering & Procurement and Sales Teams across all Dustin markets . Core activities : Own and develop the Professional Services portfolio, including roadmap, pricing, profitability, and lifecycle management. Drive the creation and launch of new service offerings by identifying market opportunities and establishing strategic vendor partnerships. Collaborate closely with Sales, Delivery, and Process Owners to ensure services are scalable, commercially successful, and deliver value to customers across all Dustin markets. Benefits of joining Dustin We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our Life at Dustin page has you covered. You can find more of our benefits below in the vacancy. This is what we imagine you bring We envision you as a curious and driven individual who combines commercial insight with service development expertise and enjoys translating market and customer needs into profitable Infrastructure Services offerings. Additionally, it's important that: You have a bachelor's degree level of working and thinking; You have experience with managing and developing service portfolios, including roadmap ownership, pricing, and profitability; You have a strong understanding of the IT Infrastructure landscape, including Cloud, Datacenter, Network, Modern Workplace, and Security solutions; You are proficient in English; You're available for 37 hours a week. What can you expect next? To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process: Telephone screening with TA Recruiter, Sander Dirks 1st interview with Head of Infrastructure Services Infrastructure Solutions, Bo Bay Assessment (Personality- and cognitive thinking test) 2nd interview with Team member. Background check For questions about the position, please contact the recruiter Sander Dirks via e-mail. Department Offering, Procurement & Vendors Role Service Product Manager Locations Multiple locations Remote status Hybrid Required working hours 37 Required language(s) English Need more reasons to become a Dustineer? Extra vacation On top of the regular vacation days, we offer five extra vacation days. Home office allowance All new employees are given a one-time home office allowance of 2600 DKK to buy home office equipment, provided for roles where applicable. Pension We offer 12% pension, where 8% is company-paid, including health insurance with a broad selection of physical and mental health support. This is what makes Dustin special As you grow, we grow. Your development is crucial to us. We encourage everyone to stay curious and keep learning. That's why we have our own Dustin Academy, which supports your continuous growth. Be part of an exciting journey. With teams in the Netherlands, Sweden, Denmark, Norway, Finland and Belgium, we are a leading online IT partner in the Nordics and the Benelux, constantly striving to become one of Europe's top IT partners. Make an impact that matters. We prioritise sustainability every day with ambitious goals to reduce climate impact, increase circularity and promote social equality. Diversity and inclusion are an integral part of our strength. Together we win as a team. We embrace a supportive culture, encourage a sustainable work-life and support healthy lifestyles. We offer flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life. Dustineers Karishma Sindhu Talent Acquisition Partner Gregory Williams Teammanager Sales Bert Schaeffer Salesmanager Education Mark Kooijman Team Manager Projects Manon van Lieshout Talent Acquisition Partner Luma Stark Talent Acquisition Partner Daniël Sünnen Credit Controller Large Enterprise Rob Bluiminck Head of Service delivery, Projects & Specialists More people How to Become a Dustineer Life at Dustin Our products & services Brøndby Rotselaar Espoo Nijmegen Moss Nacka Strand Aarhus Oslo Malmö About Dustin Dustin is a leading online based IT partner in the Nordics and the Benelux. We help our customers to stay in the forefront by providing them with the right IT solution for their needs. We offer approximately 280,000 products with related services to companies, the public sector and private individuals. Sales for the financial year 2023/24 amounted to approximately SEK 21.5 billion and more than 90 per cent of the revenues came from the corporate market. Dustin has approximately 2,000 employees and has been listed on Nasdaq Stockholm since 2015 with headquarters in Nacka Strand just outside central Stockholm.