Service Sales Engineer - Internship

Location: Milan, Lombardy, Italy Job ID: R0143512 Date Posted: 2026-09-02 Company Name: HITACHI ENERGY ITALY S.P.A. Profession (Job Category): Administration & Facilities Job Schedule: Full time Remote: No Job Description: The opportunity The resource will develop preliminary solutions, technical and commercial offers in the following areas: electrical High Voltage Substation service , HVDC Service, advanced Services, predictive maintenance, smart solution, digital improvements of the electrical assets of the High Voltage Grid Business Plan with proper tools. How you'll make an impact In collaboration with the Service Manager implement Service sales strategy . Penetrate Installed Base, promote various upgrade, retrofit and value add solutions to the benefit of the customer. Understand the channel strategy and the establishment of related prices and prepare sales plans, review them and propose recovery plan(s) when needed; Lead and coordinate the end-to-end preparation of technical and commercial tenders as Tender Responsible. Develop competitive proposals by coordinating internal stakeholders, including engineering, operations, sourcing, finance, and legal functions, ensuring alignment on scope, technical solution, delivery model, risk profile, and pricing strategy. Interface with external suppliers and internal departments to identify and deliver the most effective technical-commercial solution for the customer. Contribute to technical, commercial, contractual, and execution risk assessments, ensuring profitable and compliant business opportunities. Maintain accurate opportunity and tender information within the relevant customer and business systems. Ensure technical reliability, safety, quality, and cost-effectiveness of the proposed solutions while complying with all health and safety directives. Generate Service sales lead and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios; Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Register customer feedback and ensure customer satisfaction throughout the sales process; Implement a lean Installed Base data management strategy, interconnected with the existing tools and tools being developed. Define processes and automating IB data capture to the extent possible. Support the processes in place with the service teams to structure how we capture and update IB data. Build an effective and qualitative IB capturing with initial focus on selected industrial segments. In a 2nd stage the approach will be extended to other segments. Work closely, with others IB manager and the users for the business user perspective and end results, also with R&D for IS and automation development possibilities; Contribute to risk assessments related to price and quality. Register required information into the appropriate customer database. Ensure technical reliability, safety and cost-effective solutions to satisfy customer’s needs. Comply with health and safety directives; Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business. Your background Bachelor or Master degree in Electrical / Energy / Mechanical / Automation / Electronic Engineering ; Excellent interpersonal and communication skills; Good analytical skills, proactivity and customer oriented mindset; Excellent ability to work in a team; Good knowledge of written / spoken English and Italian; Good knowledge of Microsoft Office. More about us We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together. The minimum salary for this position in the location specified is as follows: Starting from: 800 € gross monthly The final offer will be based on candidate qualifications and aligned with internal pay structures. Our benefits offering for this role generally includes: Lunch ticket or canteen,, Flexible working hours, Hybrid work model. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.