Service Sales Engineer (VSS Japan)
- Hiring from
- Japan
- Work type
- Hybrid
- Posted
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Your role
As a Service Sales Engineer within our Vacuum Technique business area, your primary role is to provide expert sales support and technical services that drive growth and customer satisfaction in the semi chamber solutions market. Reporting directly to the Edwards Japan - CC Department Manager, you will act as a critical liaison between our engineering teams and clients, ensuring that technical solutions meet client needs effectively and efficiently.
Your Responsibilities Include
To succeed, you will need
We encourage applications from individuals who are passionate about technology and customer service, regardless of whether your background matches every listed qualification. Diversity in experience and perspective is highly valued here.
You bring 3 to 7 years of experience relevant to technical sales or service engineering within the vacuum technology or adjacent industries.
Offering flexibility, this role allows you to work both remotely and on-site at our Tokyo location, striking a balance between focused individual work and team engagement.
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.
As a Service Sales Engineer within our Vacuum Technique business area, your primary role is to provide expert sales support and technical services that drive growth and customer satisfaction in the semi chamber solutions market. Reporting directly to the Edwards Japan - CC Department Manager, you will act as a critical liaison between our engineering teams and clients, ensuring that technical solutions meet client needs effectively and efficiently.
Your Responsibilities Include
- Delivering technical sales presentations and product demonstrations tailored to client applications in the vacuum technology sector.
- Collaborating closely with product development and service teams to customize solutions and troubleshoot complex technical challenges.
- Building and maintaining strong, long-term relationships with customers by understanding their operational requirements and providing ongoing support.
- Identifying new business opportunities and contributing to the development of strategic sales plans to expand our market presence in Japan and the wider region.
- Participating in industry events and training sessions to stay abreast of technological advancements and market trends relevant to vacuum and semi chamber solutions.
To succeed, you will need
We encourage applications from individuals who are passionate about technology and customer service, regardless of whether your background matches every listed qualification. Diversity in experience and perspective is highly valued here.
You bring 3 to 7 years of experience relevant to technical sales or service engineering within the vacuum technology or adjacent industries.
- Strong understanding of vacuum systems and components.
- Proven ability to translate technical information into customer-focused solutions.
- Experience with client relationship management and consultative selling preferred.
- Familiarity with the semi-conductor manufacturing environment is an asset.
Offering flexibility, this role allows you to work both remotely and on-site at our Tokyo location, striking a balance between focused individual work and team engagement.
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.