Service Technician (m/w/d)

Service Technician (m/w/d) Join Element Logic as a Service Technician and play a key role in the maintenance, repair, and commissioning of state-of-the-art automated warehouse systems! As a Service Technicia n, you will be responsible for maintaining equipment delivered by Element Logic, primarily AutoStore systems and related solutions. In addition to scheduled maintenance, you will perform corrective maintenance, complete software and firmware updates, support the commissioning of new installations, and conduct live testing as part of the delivery handover process. Key requirements Willingness to travel for approximately 80% of working time. Strong interest in mechanical and electrical systems. Ability to work independently while collaborating effectively with colleagues. Proficient in using a computer daily for reporting, planning, and communication. Ability to plan work efficiently and coordinate customer schedules, including agreed service time windows. Previous experience in a service-related role is considered a strong advantage. Experience with material handling equipment is considered a strong advantage. Availability to work between 06:00 and 22:00. Language requirements Professional proficiency in English is required. Proficiency in Dutch is preferred. Personal characteristics Remains calm in stressful situations and acts as an ambassador for Element Logic. Able to explain the purpose and importance of Element Logic’s services to customers on site. Open-minded and adaptable. Enjoys troubleshooting and problem-solving. Able to guide customers in using systems supplied by Element Logic. Place of work: Hybrid role with regular travel to customer sites across the Netherlands and Belgium, primarily serving customers in the southern Netherlands and throughout Belgium. The successful candidate will be attached to our Bemmel office Work format: Flexible travel-based role. Some weeks may involve customer visits throughout the week with hotel stays, while others may only require day trips. Work-life balance is important, and flexibility can be accommodated based on personal circumstances Start date: To be agreed upon Form of contract: Permanent employment For further questions about the position or process, contact Yana Tuz by email: [email protected] . Agency notice: We’re proud to handle all our recruitment in-house at Element Logic. That means we don’t accept candidates or approaches from external recruiters or headhunters. All hiring processes are managed exclusively by our own specialized Talent Acquisition team. About Element Logic Element Logic® is a global technology company specializing in intelligent warehouse automation. Since its founding in 1985, the company has grown to employ over 950 people across 30 countries and has established itself as the first - and leading - AutoStore™ partner worldwide. Renowned for its commitment to innovation and people-centric approach, Element Logic enhances warehouse performance through a unique combination of cutting-edge technology, AI-powered software, and tailor-made solutions. This enables businesses across industries to improve efficiency, accuracy, and scalability in their logistics operations. With a proven track record and deep expertise in intralogistics, Element Logic has become the go-to partner for organizations seeking to gain a competitive edge through automation. The company’s culture is rooted in bravery, passion, and reliability - qualities that continue to drive its mission of optimizing warehouse performance. In 2024, Element Logic reported revenue of EUR 549 million. Be yourself, in your element. At Element Logic, our people are our greatest resource. We believe individuals should be in their element and we recognize, celebrate, and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances. We desire a work environment where people flourish with their unique abilities, perspectives, and life experiences. Department Service & Maintenance Locations Bemmel, Netherlands Remote status Hybrid Employment type Full-time Employment level Technicians Bemmel, Netherlands About Element Logic Element Logic ® optimizes warehouse performance through cutting-edge technology, AI-driven software, and tailored solutions that enhance efficiency, accuracy, and scalability. We are a global technology company founded in 1985, with more than 950 employees across 30 countries specializing in intelligent warehouse automation, and the world’s first and largest AutoStore™ partner. With a strong heritage rooted in innovation, we empower businesses across industries to maximize success by automating workflows and improving logistics operations. Our unique combination of expertise, proven track record, and commitment to both our people and technology make us the preferred partner for warehouses aiming to gain a competitive edge. At Element Logic®, our people are our greatest resource. It is their bravery, passion, and reliability that enable us to deliver smarter solutions for our customers to succeed. Optimizing warehouse performance is not just our slogan - it is our mission.