ServiceNow Senior Architect

Job Description At BCE, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how people connect with each other and the world. Are you someone who would be interested in pushing the boundaries of what can be accomplished through a native mobile experience for one of the biggest media brands? Are you seeking to showcase your skills to our 2+ million customers? Our team's purpose is to help users easily self-manage their Wireless, TV, Internet, and Home Phone services and devices while on the go. With over 8 million monthly visits (and growing), it is critical that our application provide best in class usability and reliability to meet our customers’ needs. Most importantly, are you willing to push boundaries and go beyond Android and enter the realm of Kotlin Multiplatform (KPM). If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the team. Requirements Bachelor’s degree in software engineering, Computer Science, or related field. Having 9 to 12 Years experience in ServiceNow development and architecture. Strong expertise in JavaScript, ServiceNow APIs, and data modeling. Proven experience with ServiceNow integrations (REST, SOAP, JDBC, LDAP, etc.). Deep understanding of ServiceNow platform architecture, including ACLs, Business Rules, Script Includes, UI Policies, and Client Scripts. Experience with CI/CD pipelines, DevOps practices, and Agile methodologies. Architect and design scalable ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Lead end-to-end development of custom applications and workflows using ServiceNow Studio, Flow Designer, and scripting (JavaScript). Design and implement system integrations using REST/SOAP APIs, MID Servers, and IntegrationHub. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure platform governance, performance optimization, and adherence to best practices. Conduct code reviews, mentor junior developers, and contribute to technical standards. Stay current with ServiceNow releases and proactively recommend enhancements. Support platform upgrades, patching, and troubleshooting of complex issues. Benefits What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities. A supportive and inclusive work environment