ServiceNow Technical consultant

• We are looking for an experienced and motivated Senior ServiceNow HRSD Consultant to join our growing ServiceNow practice.
• This role is ideal for a self-driven consultant with deep expertise in ServiceNow Human Resources Service Delivery (HRSD), strong solutioning capabilities, and the ability to work closely with business stakeholders to deliver impactful HR transformation initiatives.
• The successful candidate will play a key role in gathering requirements, designing solutions, and implementing ServiceNow HRSD capabilities while collaborating with customer teams in a hybrid working environment.

Key Responsibilities

• Lead workshops and stakeholder discussions to gather and analyze business requirements.
• Design and implement scalable ServiceNow HRSD solutions aligned with business objectives and ServiceNow best practices.
• Drive end-to-end solutioning activities, including process design, configuration, and deployment.
• Configure and maintain HRSD modules, employee service experiences, and related workflows.
• Proactively monitor upcoming ServiceNow releases and platform enhancements, evaluate their relevance to client instance, and recommend best-practice adoption strategies.
• Develop and support integrations between ServiceNow and HR systems or other enterprise platforms.
• Design and implement customizations using ServiceNow scripting and platform capabilities.
• Support platform administration, governance, and continuous improvement initiatives.
• Provide consulting expertise and recommendations to customers on HR digital transformation.
• Collaborate with architects, developers, and business stakeholders to ensure successful project delivery.
• Work independently and proactively drive deliverables with minimal supervision.

Required Skills & Experience

• Strong hands-on experience with ServiceNow HR Service Delivery (HRSD).
• Proven experience in:
• Requirements gathering and stakeholder management
• Solution design and implementation
• ServiceNow administration and configuration
• ServiceNow integrations (REST/SOAP APIs, middleware, etc.)
• Scripting and custom development within the ServiceNow platform
• E-bonding and enterprise system integrations
• Ability to independently manage workstreams and engage directly with clients.
• Strong analytical, communication, and consulting skills.
• Experience working in enterprise-scale ServiceNow implementations.

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) – HR
• ServiceNow Certified Implementation Specialist (CIS) – Data Foundation