Shipping Specialist

Be part of a team that's committed to making a difference. We believe in our work and our customers. Position Location Remote Type Remote Office Location (if not fully remote): n/a Job Description Post-Closing Shipping Specialist Remote work-from-home opportunity. Fairway Home Mortgage is seeking a detail-oriented Post-Closing Shipping Specialist to join our team. In this role, you will review, audit, and deliver completed loan packages to investors while ensuring all documentation meets investor requirements and delivery guidelines. The ideal candidate is organized, deadline-driven, and experienced in mortgage post-closing processes. What You'll Do Audit loan files for completeness, accuracy, and compliance using established investor checklists and delivery requirements. Review disclosures, underwriting documents, closing packages, and Housing Finance Agency (HFA) documentation. Prepare and deliver loan files and image packages required for investor purchase, including pre-purchase and post-purchase submissions. Coordinate check requests and verify payments related to compliance, escrow, MCC, and other applicable requirements. Work with internal teams and external partners to obtain additional documentation needed to satisfy investor and regulatory requirements. Maintain accurate updates, notes, and tracking information in Encompass and other applicable systems. Monitor loan delivery timelines, lock expiration dates, and service level expectations to ensure deadlines are met. Provide timely and professional support through phone, email, and instant messaging. Participate in team meetings, training sessions, and department initiatives. Assist with special projects and other responsibilities as assigned. What We're Looking For Minimum of 3 years of related mortgage industry experience. At least 1 year of post-closing experience. Experience working in a fast-paced environment with changing priorities. Strong attention to detail and commitment to producing accurate work. Ability to manage multiple files and deadlines simultaneously. Effective problem-solving and decision-making skills. Strong communication and relationship-building skills with both internal and external partners. Ability to work independently in a remote environment while maintaining productivity and accountability. Knowledge and Skills Understanding of mortgage loan documents and post-funding loan lifecycle processes. Knowledge of mortgage underwriting and closing documentation requirements. Familiarity with investor and warehouse bank guidelines. Understanding of loan shipping practices, procedures, and regulatory requirements. Knowledge of State Housing Finance Agency (HFA) programs is preferred. Proficiency with mortgage loan systems, including Encompass, preferred. Strong organizational, time management, and multitasking abilities. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive. Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings. We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at careers@fairwaymc.com . We can answer any questions and keep you updated on future opportunities. View our E-Verify and Right to Work notices HERE . Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.