Site Reliability Engineer

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle, leveraging Python as the primary language for tooling, scripting, and automation. Who we are Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading. Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide. Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first. Your team Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change. Our commitments to each other We have each other’s backs There when we need each other most We challenge each other Be more creative, more curious, more bold We thrive together Taking our work to the next level We form strong bonds Through team building and social events We don’t judge Instead, we teach and are open to learning We step up Taking ownership and supporting each other to do the same Responsibilities System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Minimum 2 years in SRE, DevOps, or similar roles. Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. Strong problem-solving skills and ability to work effectively under pressure. Excellent communication and collaboration skills for cross-functional teamwork.