Site Reliability Engineer

Site Reliability Engineer: Level 3

Remote

Canada

Description

Specifically looking for

• Hands-on experience operating or supporting AWS EKS in production, including troubleshooting Kubernetes workloads, networking, and cluster health.
• Experience supporting Databricks workloads or platform services, or a strong foundation in data platforms with an interest in developing Databricks expertise.
• Experience using Terraform to deliver repeatable infrastructure changes and improve platform reliability.
• A collaborative approach to supporting other engineering teams, investigating incidents, and turning recurring support work into automation and runbooks.

Our cloud stack includes:

• Clouds: AWS, Azure, Oracle
• We support the shared AWS EKS and Databricks platforms supporting application, analytics, and data teams across McGraw Hill. Along with some disperate analytics systems in Oracle cloud and possibly Azure.
• AWS Cloud Tech: AWS ( S3, EC2, ECS, EKS, SQS, Elasticache Redis, Elasticache Memcache, Elasticache Valkey, RDS, Aurora RDS, Open Search/Elastic Search, Dynamodb, Athena, Route53, WAF, IAM, Cloudfront, Load Balancing, ACM, VPCs, Lambda, API Gateway, VPC Endpoints, Routing tables, SES, SNS, Bedrock, Glue and more)
• Infrastructure as Code: Terraform
• RDBMS: Mysql, PostgreSQL, Aurora including Connection Pooling technologies like Sequelize
• Caching: Valkey, Redis, Memcache, Dynamodb
• Languages: Python, Nodejs, Java, Golang, PHP, Bash
• Container orchestration: AWS ECS, AWS EKS, Docker
• Telemetry: NewRelic, CloudWatch, Datadog, Splunk
• Build/Deploy/Run: Github Actions, Artifactory, GitHub Cloud, Pagerduty, Slack, ServiceNow, Exigence
• Security: Rapid7 InsightAppSec, Crowdstrike, 1Password, DivvyCloud (Insight Cloudsec), Security Scorecard, WAF, dependabot, checkov, Github Advanced Security scanning, Secret scanning, VDP
• Task Management: JIRA

Must Have for this role:

• 5+ years of experience preferred.

• Strong expertise in:

• AWS

• Amazon EKS (Elastic Kubernetes Service) - primary focus

• Terraform (must be very strong)

• Backend/platform engineering

• Kubernetes cluster build, maintenance, and upgrades.

• SRE/Platform Engineering background preferred.

• Databricks experience (not required, considered a bonus).

• Experience with security tools such as Rapid7 is not mandatory.

• Security awareness and understanding of security best practices are expected.

Ideal Candidate:

A senior AWS/EKS platform engineer with 5+ years of experience, strong Terraform skills, hands-on experience building and managing Kubernetes/EKS clusters at scale, and the ability to collaborate effectively with multiple engineering teams.

Databricks experience is a bonus but not a requirement.

BS Degree in Computer Science (or related technical field and/or equivalent industry experience) preferred