Site Reliability Engineer- GCP Cloud

Key Responsibilities:

· Reliability & Performance: Implement and champion SRE best practices to ensure the reliability, scalability, and performance of critical services.

· Full-Stack Observability: Design, build, and maintain our observability stack (New Relic, GCP, Prometheus) using OpenTelemetry to provide actionable insights and enable AIOps.

· Agentic SRE & Automation: Develop and scale automation solutions to enhance agentic SRE capabilities, reducing manual toil and improving incident response times.

· 24/7 Operations: Participate in and improve our 24/7 support model, ensuring proactive incident management and rapid resolution for our global services.

· Infrastructure as Code (IaC): Develop and manage cloud infrastructure using tools like Terraform and Kubernetes, promoting immutable infrastructure principles.

· DevSecOps & CI/CD: Collaborate with development teams to embed reliability and security into the software development lifecycle (SDLC) and enhance CI/CD pipelines for safe, rapid deployments.

· Federated Collaboration: Work within our federated SRE model to partner with domain engineers, establish Service Level Objectives (SLOs), and manage error budgets.

Requirements

Required Skills & Experience:

· 5+ years of professional experience in Site Reliability Engineering, DevOps, or a related role.

· Proficiency in at least one programming language such as Python, Go, or Java.

· Hands-on experience with cloud platforms (GCP preferred) and container orchestration technologies like Kubernetes and Docker.

· Strong expertise in designing and implementing observability solutions using tools like New Relic, Prometheus, Grafana, and OpenTelemetry.

· Proven experience in building and managing Infrastructure as Code (IaC) with Terraform.

· Experience working in a 24/7 production support environment and a strong understanding of incident management best practices.

· Familiarity with CI/CD principles and tooling (e.g., GitLab CI, GitHub Actions, ArgoCD).

· Excellent problem-solving, communication, and collaboration skills, with a proven ability to work effectively in a global, distributed team.​

Benefits