Sitecore Solution Architect

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises. This posting is for a position within the Experience unit at Genpact. Experience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale. Our Commitment to You No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Genpact! As a Sitecore Solutions Architect you will have the opportunity to lead and govern technical project delivery to align with commercial objectives, client goals, and standardized delivery methodologies. We ask that you have architected and designed Sitecore-based digital experience solutions, ensuring scalability, maintainability, and adherence to best practices. * Only US Based candidates will be considered * This is not open to agencies What You’ll Do and The Impact You’ll Make: Operate effectively across both project-based delivery and long-running managed service engagements, balancing architecture rigor with pragmatic, incremental improvement. Serve as the primary technical lead across one or more projects, fully owning end-to-end technical delivery from discovery through deployment Collaborate closely with UX, design, content strategy, QA, and project management teams to ensure cohesive, user-centered delivery Define system architecture, technical approach, and acceptance criteria while maintaining clear technical documentation and design standards Facilitate sprint and iteration planning, including task estimation, validation, and backlog refinement Step into existing client solutions to stabilize, modernize, and evolve platforms post-launch Improve legacy Sitecore implementations through performance tuning, upgrade strategy, and incremental modernization Mentor, coach, and guide developers, driving continuous skill growth and professional development across the team Conduct code reviews, enforce quality standards, and ensure deliverables meet project requirements and performance expectations Partner with Project Managers and Account Managers to communicate technical complexities clearly and manage stakeholder expectations Proactively identify and manage risks, issues, dependencies, and mitigation plans (RAID) throughout project delivery Diagnose and resolve complex technical issues, including production incidents when necessary Support pre-sales efforts including renewals, expansion scopes, upgrade roadmaps, and targeted new initiatives, partnering with delivery and account leadership Collaborate with the Technical Director and leadership team to maximize delivery efficiency, resource utilization, and overall quality Contribute to continuous improvement initiatives by refining methodologies, tools, and technical delivery frameworks What We'd Love to See Significant years of relevant software development experience, with recent focus on Sitecore-based digital experience solutions Strong proficiency in C#, ASP.NET (MVC/Core), Next.js and web API development Proven experience designing and implementing Sitecore XP/XM/XM Cloud architectures, including integration with external systems and APIs Sitecore AI Suite Experience: Hands-on experience with other parts of the Sitecore ecosystem, such as Sitecore Connect, Send, CDP, Personalize and Search a plus. Hands-on experience with Sitecore PowerShell Extensions and SXA Experience implementing and configuring Coveo for Sitecore, including search tuning, indexing strategies, and integration with personalization features Experience configuring and maintaining Sitecore infrastructure (PaaS/IaaS, CD/CM topologies, Azure, Vercel /Netlify) Practical understanding of DevOps pipelines using Azure DevOps and Github Actions. Strong front-end development skills including React, TypeScript, JavaScript, Tailwind CSS, SASS, Storybook and other modern tooling Knowledge of Docker, AKS and Containerized Sitecore solutions/deployments. Demonstrated ability to own technical delivery across full project lifecycles, from architecture through deployment Experience mentoring and leading development teams, conducting code reviews, and contributing to estimation and planning activities Demonstrate a willingness to take on hands-on development Bachelor’s degree in computer science, Computer Engineering, or equivalent technical discipline Previous consulting or digital agency experience strongly preferred Excellent analytical, problem-solving, communication, and client interaction skills Collaborative, self-driven, and comfortable in fast-paced environments Active Sitecore Certifications is a plus Exposure to adjacent CMS and composable platforms (Optimizely, Contentstack, Contentful, Storyblok) is a plus. Why Genpact? Flexible PTO – If you need a day off or an extended vacation, take the time! Hybrid work environment: Casual and open office or Remote…You choose! Great insurance coverage (Multiple Options) and flexible spending accounts 401K with Company Matching Monthly Work from Home Stipend Continuous Training, Certifications, and Learning Opportunities Diversity, Equity, Inclusion and Belonging: We care about making Genpact a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. EEO Statement Genpact, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation