SMB Sales Manager

Zinc is building the most trusted background-check and employment-history platform in the market. Our SMB business is the engine - high volume, fast-moving, and growing. We're looking for a Sales Manager who knows how to win in that environment and who can build a team that does the same. This is a permanent role, initially stepping in to cover a period of maternity leave and leading an established team from day one. You'll own the SMB segment end to end: pipeline, process, people, and performance. This isn't a purely strategic role - you'll be in the deals, on the calls, and leading from the front. Current Team: 2 Associate AEs + 2 MM AEs Hiring Plan: +1–2 headcount Sep/Oct Segment: SMB · £10k–£50k ACV Quota: £2m annually Key Responsibilities 🗝️ Own the SMB number - pipeline health, conversion rates, forecasting accuracy, and revenue delivery against a £2m target. Player/coach from day one: cover deals when reps are out, join key calls, and model the behaviour you want to see. Build and maintain best-in-class SMB playbooks, KPIs, and processes - including pipeline development, forecasting, enablement, and performance management. Hire well and ramp fast - plan for +1–2 AEs in Sep/Oct and own the full hiring and onboarding process. Lead with kindness, not niceness - have the hard conversations early, hold the bar, and protect the culture of the team. Work cross-functionally with marketing, partnerships, and outbound to ensure the top of funnel is healthy and the hand-offs are tight. Coach reps individually: weekly 1:1s, pipeline reviews, call coaching, and clear development plans tied to quota attainment. Skills, Knowledge and Expertise 🚀 Required At least 1 year of sales management experience, with direct responsibility for quota-carrying reps. Proven track record selling and scaling in the SMB segment (£10k–£50k ACV). Comfortable as a player/coach - not just managing from a dashboard, but in the work. Strong process builder: you've created or meaningfully improved a sales playbook, not just followed one. Preferred 2+ years of management experience, ideally at a SaaS or HR-tech company. Several years at a single org - depth of experience in one GTM motion over job-hopping. Experience hiring, onboarding, and ramping AEs in a fast-growth environment. Familiarity with background screening, compliance, or HR-tech buying cycles. What we offer 🍉 Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring £60k Variable 24 days holiday + Bank Holidays + your birthday off 🎉 £1200 annual benefits allowance ( ThanksBen , from month 2) Early finish Fridays (16:00) Yearly company retreat abroad ✈️ (This year Turin) 30 days to Work from anywhere 🌍 Enhanced Maternity, Paternity, and Adoption Leave Statutory pension with NEST (3% employer, 5% employee) Zinc shares, issued through the EMI Scheme Unlimited access to MoreHappi coaching Company socials, quarterly team socials Free Monday lunches Nursery workplace benefit scheme (Yellownest) Option to lease an electric car through Electric Car Scheme Celebrated Zinc anniversaries 🥳