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FO

SMS Program Manager

Fostr
Posted 2 hours ago
🇵🇭Philippines🏠Remote💰₱105.0K–₱115.0K/mo📁Marketing
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About Fostr

Fostr connects growing businesses with highly skilled contractors drawn from global talent pools. Fostr matches client needs with specialized expertise across a range of services. The company emphasizes reliability, trust, and care in every engagement, ensuring that both clients and freelancers benefit from clear expectations and strong partnerships. For potential team members, Fostr offers opportunities to work with diverse businesses and long term contracts in a flexible, remote-only environment.


About the Opportunity


Our client is building SMS into a core engagement channel within their outbound lead generation model and needs a Program Manager to own it end-to-end. You'll manage their SMS platform, run campaigns that drive both inbound calls and digital conversions, analyze performance across verticals, and optimize the full consumer journey.


This role is for someone with a marketing analyst's rigor, a campaign optimizer's instinct, and a working model of how consumers move from first message to call or conversion.


Hours: 9AM-5PM EST

Compensation: USD$10/hour (PHP 105K-115K/month)

Type: Long term contractor


What You'll Own

  • Run SMS campaigns on their platform: design, segmentation, scheduling, list health, and deliverability
  • Own delivery analytics and reporting—monitor rates, carrier filtering, conversions, and revenue impact by vertical
  • Diagnose and fix deliverability issues (carrier filtering, 10DLC, sender reputation)
  • Design SMS journeys that route consumers to the highest-value outcome
  • Run structured tests on timing, cadence, content, and segments; turn results into standing rules
  • Maintain TCPA and consent compliance across all SMS campaigns
  • Partner with voice and digital teams to map the end-to-end customer journey
  • Be the internal point of contact for their SMS platform vendor


What You Bring

  • 3+ years managing SMS or messaging campaigns on platforms like Twilio, Attentive, SlickText, or EZ Texting
  • Strong analytical skills—you can build and interpret delivery, engagement, and conversion reports independently
  • Direct experience with SMS compliance (TCPA, 10DLC, carrier dynamics)
  • Track record of designing and running campaigns, reading results, and optimizing based on data
  • You understand the full customer journey, not just SMS metrics in isolation


Nice to Have

  • Background in insurance, fintech, or high-volume lead generation
  • Experience with inbound/outbound voice or call center programs
  • Familiarity with agentic AI or automated outreach tools
  • Background in performance marketing or affiliate networks


How Success Looks

  • SMS delivery rate and sender health
  • SMS-to-call conversion by vertical
  • Incremental inbound call volume
  • Channel profitability
  • Reduced compliance flags and opt-outs

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