Social Media Manager

Social Media Manager / Content Writer Level: Journeyman | Work Location: Remote ABOUT THE ROLE Red Carrot is seeking a Social Media Manager / Content Writer to develop, write, and manage social media and digital content in support of large-scale federal communications campaigns. This role combines creative writing and content development with hands-on social media management, ensuring that all content is strategic, accurate, and optimized for engagement. The ideal candidate is a strong writer who understands both the creative and analytical sides of social communications — capable of adapting messaging across platforms and audiences while tracking results to inform future content. This person collaborates with strategists, designers, and media specialists to help shape campaigns that inform, engage, and drive measurable impact. KEY RESPONSIBILITIES Content Creation & Writing Write, edit, and adapt social media copy, campaign messaging, and short-form content for digital platforms Translate complex program or policy topics into clear, accessible, and engaging public-facing messages Ensure all content aligns with campaign goals, brand standards, and accessibility requirements Support creative concepting and message development across social, web, and digital touchpoints Social Media Management Manage day-to-day scheduling, posting, and community monitoring across channels (e.g., Facebook, Instagram, LinkedIn, X) Maintain and update social content calendars aligned with campaign milestones and topical moments Coordinate approvals and publishing processes with internal and client stakeholders Collaborate with paid media and creative teams to ensure cohesive messaging and timing Stay current on platform trends, emerging features, and best practices, bringing new ideas and recommendations to the team Reporting & Optimization Track and analyze content performance metrics across platforms using analytics tools (e.g., native insights, Hootsuite, Meltwater) Prepare regular reports summarizing reach, engagement, and content trends Identify insights and actionable recommendations to improve performance over time Partner with strategists and creative teams to refine messaging and content mix based on results Contribute to monthly or quarterly client reports with social-specific takeaways and next steps Collaboration & Coordination Work closely with program managers, media leads, and creative leads to plan and deliver integrated campaigns Contribute to creative brainstorms and strategy discussions with fresh, informed ideas MINIMUM QUALIFICATIONS BS/BA in Communications, Marketing, Journalism, English, or related field Minimum 4 years of demonstrated experience in social media management and content writing across major platforms Strong writing and editing skills, with the ability to translate complex topics into clear, engaging, audience-appropriate messaging Experience with social media management and analytics tools (e.g., native platform insights, Hootsuite, Meltwater) Familiarity with brand standards and Section 508 / digital accessibility requirements Agency experience (advertising, marketing, or communications agency) a plus Federal government or public sector communications experience a plus Benefits at Red Carrot: At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package. Training and Development – Tuition reimbursement and professional trainings for eligible employees. Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage. 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period. Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment. Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays. About Us: Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals — powered by a team fueled by passion, backed by intelligence, and grounded in expertise. From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented — and it's how we deliver work that actually moves the needle. We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline — it's the standard we hold ourselves to on every engagement. Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission — and their moment. We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.